Digital Sales Representative

2 Months ago • All levels • Sales

Job Summary

Job Description

This role focuses on direct sales to customers through inbound and outbound calls, live chat, and marketing qualified leads (MQLs) to achieve quarterly targets. The Digital Sales Representative will interact with clients from various industries and levels within a specific geographical market. They will be responsible for developing and closing orders, emphasizing building long-lasting customer relationships. This is a target-based role with incentives and a compensation plan. The role is hybrid, requiring some presence in the Costa Rica office and requires fluency in English, Spanish, and Portuguese.
Must have:
  • Passion for sales
  • Native Spanish and advanced English and Portuguese
  • Experience in outbound and inbound calls and chat
  • Experience closing deals using appropriate tools/systems
  • Experience managing multiple sales opportunities
  • Experience owning a complete sales cycle

Job Details

Job Requisition ID #

25WD89369

Position Overview

Focus on selling directly to customers from inbound calls, outbound, live chat and MQLs (Marketing Qualified Leads) to achieve quarterly targets. Interact with clients of all levels, in multiple industries, across a certain geographical market. You will be responsible for quickly developing and transacting orders with a growing emphasis on nurturing long-lasting relationships between customers and Autodesk. When more specialized discovery and more in-depth sales activities are needed, opportunities will be qualified and then transferred. This is a target-based role with great incentives and a compensation plan. You will be to start with a team based in Costa Rica and US and you will report to Business Development Manager. This role is a hybrid role with some presence expected in our Costa Rica office. This position requires English, Spanish and Portuguese speaking languages.


Responsibilities

  • Manage and transact business directly with customers from inbound (hotline), outbound calls and live chat with the help of leads
  • Identify customer type/need early in the discussion to route i.e. Direct & Territory
  • Create, build, close, and transact a qualified pipeline of customers
  • Qualify and map partners, business processes, and technical requirements on deals.
  • Create additional revenue opportunities by applying incremental programs/promos or projects initiated by sales management
  • Manage a database of leads using Salesforce, processing all opportunities, tracking, reporting, and maintaining to close.
  • You will balance multiple sales opportunities among outbound calls, inbound calls, live chat.
  • Navigate Autodesk resources to accommodate the needs of customers
  • Represent Autodesk is a positive manner
     

Minimum Qualifications

  • Passion for sales
  • Native Spanish and advanced level of English and Portuguese
  • Outbound, inbound call and chat experience
  • Experience closing business directly using appropriate tools/systems
  • Familiarity with sales processes and certain selling methodologies
  • Experience managing difficult situations while remaining upbeat
  • Experience with balancing multiple sales opportunities
  • Instinct for innovation
  • Experience digging into prospects' pain points and validating the issues they're facing within sales and sales support to facilitate a better customer experience
  • Experience owning a complete sales cycle from lead generation to close

    #LI-SV1

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

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About The Company

Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, media, and entertainment, empowering innovators everywhere to solve challenges big and small. From greener buildings to smarter products to more mesmerizing blockbusters, Autodesk software helps our customers to design and make a better world for all. Over 100 million people use Autodesk software like AutoCAD, Revit, Maya, 3ds Max, Fusion 360, SketchBook, and more to unlock their creativity and solve important design, business and environmental challenges. Our software runs on both personal computers and mobile devices and taps the infinite computing power of the cloud to help teams around the world collaborate, design, simulate and fabricate their ideas in 3D. We provide exceptional compensation/benefit packages and we’d love for you to join us. We’re proud to be an equal opportunity employer and we consider all qualified applicants without regard to race, gender, disability, veteran status or other protected category. To see our culture in action, check out #AutodeskLife. We are headquartered in the San Francisco Bay Area and have more than 10,000 employees worldwide.

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