Job Description
- Enhance customer experience
- Reduce customer service costs
- Provide digital self-service solutions
- Improve Net Promoter Score (NPS)
Digitally enable your customer communications
Customers want easy access to relevant information like their usage and billing history. They also want the flexibility to explore their usage and subscription options at their convenience, knowing that the information is accurate and up to date. Whether you’re looking for an efficient solution to deliver communications electronically and get paid faster, or looking for ways to improve customer experience while reducing customer service costs, Digital Self-Service solutions from Precisely have you covered.
These modular solutions help you improve customer experience and grow your Net Promoter Score (NPS) fast. Digital Self-Service from Precisely is highly configurable. You can implement exactly what you need. Enhance your existing portal with account summaries, explanatory videos, special offers and more. Or choose to build something completely new, using our easily customizable, responsive templates.
Our Digital Self-Service solutions help you deliver what your customers want most: The power to help themselves quickly and effortlessly.
