Director of Product Management

2 Months ago • 12-18 Years • Product Management

Job Summary

Job Description

As Director of Product Management at interface.ai, you'll define product requirements based on market research and customer feedback, leading a team of Product Managers (building it from scratch). You'll create and communicate a product vision, conduct competitor analysis, manage product roadmaps, prioritize rollouts based on business impact, and improve key metrics like consumer traffic and software adoption. Collaboration with engineering, marketing, and sales teams is crucial to implement product changes that increase traffic and conversions. The role demands deep understanding of AI and the banking sector, proven experience in conversational AI, and a strong background in B2B product management within a startup environment.
Must have:
  • 12-18 years Product Management experience
  • Conversational AI expertise
  • B2B startup experience
  • Team building from scratch
  • Engineering background
  • Strong communication skills

Job Details

interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.

Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.

interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.

Do You Make the Cut?

As a Head- Product, you will be responsible for:

  • Define product requirements based on market research and customer feedback (localization and new product/feature ideas)
  • Handle a team of Product Managers and build the team from scratch.
  • Create & communicate a clear vision for the products with all stakeholders
  • Be in charge of competitor analysis, market analysis, product analysis, business cases, product evolution, and product roadmap
  • Prioritize product rollout based on business impact
  • Understand the metrics that govern increase in consumer traffic and software adoption and constantly strive to improve upon these metrics
  • Collaborate with the Engineering team and Product Managers on development activities
  • Work closely with the Marketing and Sales team to implement product changes that will increase traffic and improve conversions

Requirements

  • Passionate about the possibilities at the intersection of AI + Banking
  • 12 -18 years of overall experience in Product Management (Developer turn Product Manager)
  • Strong experience in conversational AI products.
  • Worked in a startup and has built teams from scratch and has worked on B2B products
  • Comes from an engineering background, computer science (preferably)
  • Excellent written and verbal communication skills, including technical writing and formal presentation skills
  • Have deep empathy for our users and a desire to help them
  • Ability to understand and analyze user needs and conduct market research
  • Create and deliver on product vision, goal, strategy, and roadmap
  • Ability to work with user interface designers and usability experts to define customer experience for all customer-facing features
  • Ability to organize, manage, and prioritize tasks. Prior experience working with engineering through the complete technology product lifecycle

At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not  discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

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