Director of Product Management

13 Hours ago • 8 Years + • Product Management • $164,000 PA - $328,000 PA

Job Summary

Job Description

Shipt is seeking a Director of Product Management for Marketplace Customer Experience. This role involves partnering with cross-disciplinary teams to deliver real-world products and gain hands-on mentorship. Responsibilities include defining long-term vision and strategy, collaborating with engineering, design, data, marketing, and operations, interfacing with external and internal partners to drive solutions, and defining and owning project success metrics. The ideal candidate will have experience in a multi-sided marketplace and building AI/ML-driven products.
Must have:
  • 8+ years as a Product Manager (Software, Web, Mobile App, or Service)
  • 3+ years of people management experience
  • Experience creating and driving product vision & strategy
  • Experience in a multi-sided marketplace
  • Experience building AI/ML driven products
  • Demonstrated self-learner and project management skills
  • Experience defining and using business/product metrics
Perks:
  • Medical, dental, vision
  • 401k plan
  • Discretionary vacation
  • Paid holidays
  • Paid sick leave
  • Annual bonus
  • Potential for restricted stock units

Job Details

Impact

Shipt is currently looking to hire a Director of Product Management for Marketplace Customer Experience.

What You’ll Gain

You will get experience working with a cross-disciplinary team shipping real-world products to our customers around the nation. You will also receive hands-on mentorship from your friendly teammates on topics ranging from design to career advice.


Your Responsibilities

Partner with all teams to find balanced and creative solutions to Shipt’s and our shoppers’ most pressing needs.

Define long-term vision and strategy, and work with engineering, design, data, marketing, and operations to distill this into a plan of individual executable features.

Interface with external and internal partners to drive solutions that benefit our members, shoppers, partners, and Shipt

Help define the success metrics of the projects your team works on and own the outcomes.

What You’ll Need to Be Successful

  • 8+ years as a Software, Web, Mobile App, or Service Product manager, shipping user facing features to hundreds of thousands of end users.

  • 3+ years of people management experience

  • Experience creating a vision & strategy with engineering, design, and operations partners, building buy-in for it throughout the organization up through executive level, and inspiring a team to march toward it

  • Experience in a product role in a multi-sided marketplace

  • Experience building AI/ML driven product & capabilities

  • Demonstrated experience as a self-learner and who can pick up new skills in a matter of hours or days.

  • Demonstrated project management skills; can motivate and lead a skilled group of peers.

  • Experience defining business and product metrics and using those metrics to drive decisions.

  • Work Arrangement

    Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections. In-office expectations will vary by role and leader.  Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.

    About Shipt

    Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.

    At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally. We understand that our service, our culture, and our connection to our communities are only made better by every single person who shows up to work here every day.  Learn More.

    Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities. Shipt was founded and is headquartered in Birmingham, Alabama. For more information, please visit Shipt’s company site at Shipt.com.

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.

    Please inform your recruiting contact upon initial connection if you need any accommodations.


    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    Employees (and eligible family members) are covered by medical, dental, vision and more.  Employees may enroll in our company’s 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave.  Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.

    Pay range:

    Metro Areas of Boston, District of Columbia, Los Angeles, San Francisco, Seattle and New York City: 

    $164,000-$328,000

    All other locations:

    $136,000-$273,000

    Please note that the salary range above is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

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    About The Company

    Hi, we’re Shipt! We’re a retail-tech company that connects people to reliable, high-quality delivery with a personal touch. Just as Shipt is an industry leader in outstanding service and care, our parent company Target is beloved across the country for their focus on bringing joy to families.Together, we've created a synergy that results in an elevated, personalized experience for all our customers, team members, and partners. Shipt reaches more than 60 million households across the U.S. To learn more about us, visit Shipt.com.

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