Director Product Management

3 Months ago • 8 Years + • Product Management

Job Summary

Job Description

The Director of Product Management plays a pivotal role in crafting the strategic vision across all of WebMD Health Services award-winning product portfolios. You will be responsible for managing the product portfolio's budget and financials, setting short and long-term product goals, ensuring the product team works effectively with partners, and using data analytics and metrics to make the best decisions for users. You will lead, coach, and mentor a team of product managers, communicate a clear product vision, and work with various internal and external groups. You will also oversee progress against product backlogs, help product managers with resources and support, and work with marketing and sales to develop materials for marketing and pre-sales support. You will also be responsible for making final decisions on scope changes, prioritizing key features, and managing resource allocation.
Must have:
  • 8+ years' experience in product/technology management
  • Exceptional communicator with storytelling skills
  • Experience with technology and ability to facilitate communication
  • College degree or equivalent years of experience
Good to have:
  • History with consumer-based tools, applications, or services in a B2B sales environment
  • Experience in health and wellness/well-being

Job Details

Description

Position at WebMD

WebMD Health Services is part of the WebMD family. We have been designing well-being programs for employers and health plans for over 20 years. Our mission is to empower organizations and their populations to improve well-being through personalized, strategic partnerships.

overview:

WebMD Health Services (WHS) is a division of WebMD whose mission is to provide expert guidance that inspires people to take charge of their health.  We do this by helping people understand their health risks, make smart health care decisions, and take active steps toward living healthier lives.  Our health, wellness and transparency services power programs from employers, health plans and government organizations are delivered online, onsite, and telephonically.  Learn more at webmdhealthservices.com.

 

WebMD is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

 

Position Description:

The Director of Product Management reports to the Group Vice President of Product and Solutions and plays a pivotal role in crafting the overall strategic vision across all of WebMD Health Services award winning product portfolios and is accountable for succeeding against identified metrics, managing the product portfolio’s budget and financials, and setting short and long-term product goals as well as ensuring the product team is effectively working together with their partners across the organization.

 

In this role you understand the value of and uses data analytic and metrics to make the best decisions for our users, anticipating their needs for additional features and functionality. As the Director, your job is to continuously remove impediments for your team by working with multiple groups both internally and externally, while communicating a clear and concise product vision that embodies the product strategy and direction of the product organization. You will also know when to say no to requests and understands how to work with long-range directional initiatives while maintaining extremely short, rapid development sprints.

  • Lead, coach and mentor a team of product managers, providing vision on product strategy, development, and execution to ensure alignment with business objectives while fostering continuous collaboration, growth and innovation
  • Set key business objectives and develop product strategy 
  • Coordinate across their portfolio product managers to ensure that every team has defined scope and clear objectives
  • Use data analytics and metrics to drive strategy, decision making, and prioritization within your Portfolio
  • Be the “voice of the client” to all outside stakeholders to ensure that their needs are met and that the portfolio product teams are getting the support they need
  • Oversee progress against product backlogs to ensure work and priorities are in line with product strategy and goals
  • Help product managers on their team with any issues relating to resources, partner teams, infrastructure, support, etc.
  • Works with Marketing and Sales to develop materials that support continuous marketing and pre-sales support
  • Make final decisions on any scope changes to prioritize key features
  • Manage resource allocation strategy to ensure teams have team members they need
 

 qualifications, skills and experience:

  • 8+ years’ experience within product/technology management or product strategy role (e.g. Senior Manager or Director) or requirements development role.
  • A clear record of leading teams to deliver impactful products in collaboration with Engineering, Product Design, Analytics, Marketing, and other functions
  • You are an exceptional communicator who embodies storytelling skills, including written, and verbal communication.
  • College degree or equivalent years of experience
  • Experience with technology and ability to facilitate communication between business and tech teams


preferred:

  • History with consumer based tools, applications or services in a B2B sales environment
  • Experience in health and wellness/well-being

 

As a member of WebMD Health Services, you may have access to confidential and sensitive information (including Protected Health Information) that will require you to follow additional protocols to ensure the security of our data. As a core requirement, you must implement and act in accordance with the organization’s information security policies; protect assets from unauthorized access, disclosure, modification, destruction or interference; execute security processes or activities; and report security events or potential events or other security risks to the appropriate parties within the organization.

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