Director, Professional Services
Job Summary
Job Description
Saviynt is seeking a Director of Professional Services to provide thought leadership and architect solutions for Identity Governance and Administration (IGA). The role involves consulting with customers, designing and deploying Saviynt Identity Governance solutions, and integrating them with critical applications. Responsibilities include technical oversight, training junior engineers, and resolving technical issues. The position also entails providing pre-sales technical support, creating proofs of concept, and ensuring high-quality product delivery within budget. A strong understanding of user lifecycle management, provisioning, auditing, access certification, and cloud security is essential.
Must have:
- 16+ years experience in Identity Management/Governance product design/deployment
- Expertise in User Lifecycle Management, Provisioning, Auditing, Access Certification, SOD, Cloud Security
- Direct customer interaction and management skills
- Strong technical presentation and communication skills
- Knowledge of Java/J2EE, SQL, Web Services (REST/SOAP), Directories
- Strong consulting and advisory experience
- Good problem-solving and analytical skills
- Experience with RFP responses and proposals
Good to have:
- Cybersecurity certifications (CISSP, CISA, CISM, CompTIA Security+, CEH)
- Saviynt or equivalent IGA product certification
8 skills required
Job Details
Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt’s Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work.
WHAT YOU WILL BE DOING
- Provide thought leadership to customers for IGA in general and Saviynt in specific
- Provide industry wide best solution for the customer’s use cases meeting functional as well as non functional requirements
- Provide consulting and advisory skills, capable of addressing customer expectations
- Architect and deploy Saviynt Identity Governance solution to meet customer requirements
- Design, deploy, implement, and integrate Saviynt with critical applications and infrastructure
- Follow approved life cycle methodologies, create documentation for design and testing
- Interact/coordinate with customers as required
- Provide technical oversight and direction to mid-level and junior Engineers
- Train and Groom top talent to be experts in Saviynt technology and IAM in general
- Assist operations team as required, coordinate with the product engineering team to advocate for the new features in the product
- Resolve technical issues through debugging, research, and investigation.
- Technical pre-sales support for direct and partner sales teams
- Provide technical expertise and real-life experience in creating solutions, designs, proof of concept, and implementation
- Conduct research and use knowledge of competitive solutions to effectively address and dispel customer objections
- Ensures delivery of high-quality product on time and within budget
WHAT YOU BRING
- Bachelor’s/equivalent in Engineering
- 16+ years of industry experience in design, development, customization, configuration, deployment of any Identity Management and Governance products
- Thorough domain knowledge on User Lifecycle Management, Provisioning and Reconciliation, Auditing, Reporting, and user activity Monitoring, Access Certification, SOD, Cloud Security
- Direct customer interaction and management skills
- Strong technical presentation and communication skills, both verbal and written
- Knowledge of Java/J2EE, SQL, Web Services (REST/SOAP), Directories, etc.
- Strong consulting and advisory experience
- Good problem solving and analytical skills
- Experience with RFP responses and proposals
Good To Have:
- Cybersecurity certifications (CISSP, CISA, CISM, CompTIA Security+ and CEH etc.)
- Saviynt or any equivalent IGA product certification
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