The Disney Store Key Holder Cast Member supports the Store Leadership Team in daily operations, ensuring exceptional guest experiences. Responsibilities include coaching and motivating team members, maintaining visual standards, upholding company policies, and contributing to community initiatives.  The role involves leading during shifts, driving productivity and morale, and collaborating with the team to achieve business objectives.  Physical requirements include lifting up to 45 lbs and ladder climbing.  The position requires flexibility with scheduling, including nights, weekends, and holidays.

<p>From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!</p><p>The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…</p><p>What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!</p>

The Walt Disney Company

Water & Environmental Engineering Internship

Australia & New Zealand Cultural Exchange Program - Fall 2025

Spa Esthetician

Internship - Real Estate Law

Bell Valet Services Dispatcher

Entertainment Host/ess

Entertainment Technical Manager

Entertainment Manager

Security Cast Member - Part Time/Full Time

Norway Disney Cultural Representative Program

<div class="ats-description">
                <h4>Job Summary:</h4>  
                <div class="additional-field-value-razor">Disney store and shopDisney are the retail merchandising arms of Disney Parks, Experiences and Products, the business segment of The Walt Disney Company (NYSE:DIS) and its affiliates that extends The Walt Disney Company’s brands to merchandise. Disney store and shopDisney is owned and operated by Disney in North America, Europe, Japan and China. Disney store and shopDisney carry high-quality products and books, including exclusive product lines that support and promote key entertainment initiatives and characters from Disney, Pixar, Star Wars, Marvel and National Geographic. shopDisney.com is the U.S. ecommerce destination for guests of all ages, offering a curated selection of products, global collections and collaborations from Disney and licensees, including trend fashion and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world’s largest and most successful entertainment companies. There are currently Disney store locations in North America, Japan, China and Europe, plus online stores www.shopdisney.co.uk, www.shopdisney.de, www.shopdisney.es,www.shopdisney.fr, www.shopdisney.it, and www.disneystore.co.jp. For more information, please follow us at: www.facebook.com/shopDisney, www.instagram.com/shopDisney and www.twitter.com/shopDisney</div>
            
                <h4>Responsibilities:</h4>
The Key Holder Cast Member supports the Store Leadership Team by participating in the day-to-day operations of the Store ensuring that the Guest, both internal and external, has “The Best Retail Experience in the World”. This is done through consistent exceptional Guest Experience, development of the Cast, maintenance of Store visual standards as well as compliance with established policies and procedures. This is a part-time, non-exempt position.<ul dir="ltr"><li>Serves as Leader on Duty to coach and motivate Cast Members while upholding a culture that builds exceptional internal and external Guest Experiences. This is accomplished through in Store entertainment, Guest Engagement and building an emotional connection to the brand.</li><li>Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages”, through inspiring communication, integrity and passion for the Brand.</li><li>Holds self and others accountable to high performance standards while providing Guest with memorable experiences</li><li>Strengthens others through consistent coaching and feedback while driving productivity and morale of the team</li><li>Considers impact of actions on individual, team and the organization.</li><li>Supports and participates in initiatives that give back to the community to promote the Disney brand</li><li>Works in collaboration with Team to leverage synergy opportunities across functions and businesses</li><li>Supports strategy as developed and helps to translate into specific priorities, objectives and action plans</li><li>Understands and drives appropriate metrics to assess business performance – Mystery Shop Score, Sales Equations (sales and KPIs) and Controllable Expenses (shrink and payroll)</li><li>Partners with Store Leadership Team to ensure Store is open and closed in compliance with company policy</li><li>Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct</li><li>Ability to communicate effectively with all levels, even under pressure</li><li>Demonstrate ability to give basic direction and feedback to Cast Members</li><li>Attention to detail and ability to prioritize Guests and tasks</li><li>Proven ability to create a positive work environment</li><li>Ability to listen to feedback and take constructive action</li><li>Must maintain a professional appearance and adhere to Disney Store grooming guidelines</li></ul>            
                <h4>Basic Qualifications:</h4>
<ul dir="ltr"><li>Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder</li><li>Must be available a minimum of three (3) days during the week and Saturday and Sunday open availability. Able to work a flexible schedule that meets the needs of the business, including overnights, evenings, holidays, weekends and call-in shifts</li><li>Must be able to submit verification of legal right to work in the United States</li><li>Must be at least 18 years of age</li></ul>            
                <h4>Preferred Qualifications:</h4>
<ul dir="ltr"><li>Previous experience in specialty retail</li><li>Ability to speak fluently in another language in addition to English</li><li>Comfortable storytelling in front of large groups of people</li></ul>            
                <h4>Required Education</h4>
<ul dir="ltr"><li>High School Diploma or equivalent</li></ul>            
            
        </div>

Disney Store Key Holder Cast Member (Part-Time)