Disney Store Key Holder Cast Member (Part-Time)

1 Week ago • All levels • Operations

Job Summary

Job Description

The Disney Store Key Holder Cast Member supports the Store Leadership Team in daily operations, ensuring exceptional guest experiences. Responsibilities include coaching and motivating team members, maintaining visual standards, upholding company policies, and contributing to community initiatives. The role involves leading during shifts, driving productivity and morale, and collaborating with the team to achieve business objectives. Physical requirements include lifting up to 45 lbs and ladder climbing. The position requires flexibility with scheduling, including nights, weekends, and holidays.
Must have:
  • Exceptional guest experience
  • Team coaching & motivation
  • Maintaining visual standards
  • Policy adherence
  • Lifting up to 45 lbs
  • Weekend & holiday availability
Good to have:
  • Specialty retail experience
  • Bilingualism
  • Public speaking skills

Job Details

Job Summary:

Disney store and shopDisney are the retail merchandising arms of Disney Parks, Experiences and Products, the business segment of The Walt Disney Company (NYSE:DIS) and its affiliates that extends The Walt Disney Company’s brands to merchandise. Disney store and shopDisney is owned and operated by Disney in North America, Europe, Japan and China. Disney store and shopDisney carry high-quality products and books, including exclusive product lines that support and promote key entertainment initiatives and characters from Disney, Pixar, Star Wars, Marvel and National Geographic. shopDisney.com is the U.S. ecommerce destination for guests of all ages, offering a curated selection of products, global collections and collaborations from Disney and licensees, including trend fashion and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world’s largest and most successful entertainment companies. There are currently Disney store locations in North America, Japan, China and Europe, plus online stores www.shopdisney.co.uk, www.shopdisney.de, www.shopdisney.es,www.shopdisney.fr, www.shopdisney.it, and www.disneystore.co.jp. For more information, please follow us at: www.facebook.com/shopDisney, www.instagram.com/shopDisney and www.twitter.com/shopDisney

Responsibilities:

The Key Holder Cast Member supports the Store Leadership Team by participating in the day-to-day operations of the Store ensuring that the Guest, both internal and external, has “The Best Retail Experience in the World”. This is done through consistent exceptional Guest Experience, development of the Cast, maintenance of Store visual standards as well as compliance with established policies and procedures. This is a part-time, non-exempt position.
  • Serves as Leader on Duty to coach and motivate Cast Members while upholding a culture that builds exceptional internal and external Guest Experiences. This is accomplished through in Store entertainment, Guest Engagement and building an emotional connection to the brand.
  • Supports Disney Store Mission, “Creating Magical Moments for Guests of all Ages”, through inspiring communication, integrity and passion for the Brand.
  • Holds self and others accountable to high performance standards while providing Guest with memorable experiences
  • Strengthens others through consistent coaching and feedback while driving productivity and morale of the team
  • Considers impact of actions on individual, team and the organization.
  • Supports and participates in initiatives that give back to the community to promote the Disney brand
  • Works in collaboration with Team to leverage synergy opportunities across functions and businesses
  • Supports strategy as developed and helps to translate into specific priorities, objectives and action plans
  • Understands and drives appropriate metrics to assess business performance – Mystery Shop Score, Sales Equations (sales and KPIs) and Controllable Expenses (shrink and payroll)
  • Partners with Store Leadership Team to ensure Store is open and closed in compliance with company policy
  • Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct
  • Ability to communicate effectively with all levels, even under pressure
  • Demonstrate ability to give basic direction and feedback to Cast Members
  • Attention to detail and ability to prioritize Guests and tasks
  • Proven ability to create a positive work environment
  • Ability to listen to feedback and take constructive action
  • Must maintain a professional appearance and adhere to Disney Store grooming guidelines

Basic Qualifications:

  • Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder
  • Must be available a minimum of three (3) days during the week and Saturday and Sunday open availability. Able to work a flexible schedule that meets the needs of the business, including overnights, evenings, holidays, weekends and call-in shifts
  • Must be able to submit verification of legal right to work in the United States
  • Must be at least 18 years of age

Preferred Qualifications:

  • Previous experience in specialty retail
  • Ability to speak fluently in another language in addition to English
  • Comfortable storytelling in front of large groups of people

Required Education

  • High School Diploma or equivalent

Similar Jobs

Scopely - HR Technology Partner

Scopely

California, United States (Remote)
2 Months ago
Scopely - Senior Product Manager, Performance - Monopoly GO!

Scopely

United States (Remote)
1 Week ago
Epic Games - Senior SDET

Epic Games

(On-Site)
1 Month ago
Virtuos - Product Manager

Virtuos

Ukraine (Hybrid)
1 Week ago
Scopely - Senior Security IAM Engineer

Scopely

Lisbon, Lisbon, Portugal (Hybrid)
2 Weeks ago
OKX - Local Operations Specialist

OKX

İstanbul, Türkiye (On-Site)
5 Months ago
Realworld one - Senior Project Manager - Implementation (Freelance)

Realworld one

Germany (Remote)
6 Days ago
Tesla - Contract Compliance Analyst

Tesla

North Holland, Netherlands (On-Site)
1 Month ago
Nagarro - Analyst, Operations

Nagarro

New York, New York, United States (On-Site)
5 Months ago
Sporty Group - Product Data Analyst

Sporty Group

(Remote)
8 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Epic Games - Senior Server Programmer

Epic Games

Porto Alegre, State Of Rio Grande Do Sul, Brazil (On-Site)
1 Week ago
Epic Games - Gameplay Programmer

Epic Games

(On-Site)
2 Months ago
Worlds - Social Media Manager

Worlds

(Remote)
1 Week ago
Scopely - Lead Product Manager, Economy - Monopoly GO!

Scopely

Barcelona, Catalonia, Spain (Remote)
3 Months ago
The Walt Disney Company - Facilities & Security Coordinator

The Walt Disney Company

Burbank, California, United States (On-Site)
1 Week ago
Scopely - Technical Lead of Analytics Engineering

Scopely

Barcelona, Catalonia, Spain (Hybrid)
4 Months ago
Activision - Expert Software Engineer, Graphics

Activision

Middleton, Wisconsin, United States (Remote)
2 Months ago
Epic Games - Programmeur d’outils sénior

Epic Games

Montreal, Quebec, Canada (On-Site)
2 Months ago
Epic Games - Senior DevOps Programmer

Epic Games

Porto Alegre, State Of Rio Grande Do Sul, Brazil (On-Site)
1 Week ago
The Walt Disney Company - Lead Backend (Java) Engineer

The Walt Disney Company

Seattle, Washington, United States (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Jobs in New Jersey, United States

ION - Senior Linux Systems Administrator - Trumbull, CT

ION

Trumbull, Connecticut, United States (Hybrid)
5 Months ago
Rockstar Games - Senior Full Stack Engineer (C#/React)

Rockstar Games

Andover, Massachusetts, United States (On-Site)
10 Months ago
Google - Staff Software Engineer, Infrastructure, Google Cloud

Google

Sunnyvale, California, United States (On-Site)
4 Months ago
Warner Bros Games - Senior Software Engineer

Warner Bros Games

New York, New York, United States (Hybrid)
5 Days ago
The Walt Disney Company - Senior Product Manager II

The Walt Disney Company

California, United States (On-Site)
2 Months ago
ION - Technical Consultant - Endur

ION

Dallas, Texas, United States (On-Site)
5 Months ago
Onward Search - Inside Sales Representative (Real Estate)

Onward Search

Atlanta, Georgia, United States (On-Site)
4 Months ago
Thatgamecompany - Content Producer (Mid/Senior)

Thatgamecompany

United States (Remote)
6 Days ago
Games For Love - Rewards, Recognition, and Engagement Coordinator

Games For Love

Washington, United States (Remote)
5 Days ago
ByteDance - Student Researcher (Doubao (Seed) - Foundation Model - Generative AI)

ByteDance

Seattle, Washington, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Operations Jobs

DraftKings - Sportsbook Operations Specialist

DraftKings

Boston, Massachusetts, United States (On-Site)
19 Hours ago
PwC - TLS| Associate Legal Mecantil

PwC

Las Palmas De Gran Canaria, Canary Islands, Spain (On-Site)
6 Months ago
Every matrix - Incident Manager

Every matrix

Lviv, Lviv Oblast, Ukraine (Hybrid)
6 Days ago
Ripple Effect  - Live Operations Lead

Ripple Effect

Los Angeles, California, United States (Hybrid)
1 Day ago
Canva - Revenue Operations Manager

Canva

Los Angeles, California, United States (Remote)
1 Month ago
Canva - Revenue Operations Manager

Canva

San Francisco, California, United States (Remote)
1 Month ago
Sporty Group - Data Scientist

Sporty Group

(Remote)
2 Weeks ago
Tesla - Service Advisor

Tesla

Gettorf, Schleswig-Holstein, Germany (On-Site)
1 Month ago
Wargaming - Tournament Operations Internship (World of Tanks)

Wargaming

Prague, Prague, Czechia (On-Site)
6 Days ago
NVIDIA - Chip Factory Planner

NVIDIA

Hsinchu, Hsinchu City, Taiwan (On-Site)
3 Weeks ago

Get notifed when new similar jobs are uploaded

About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

Anaheim, California, United States (On-Site)

Lake Buena Vista, Florida, United States (On-Site)

Hong Kong (On-Site)

Papenburg, Lower Saxony, Germany (On-Site)

Hong Kong (On-Site)

Île-de-France, France (On-Site)

Île-de-France, France (On-Site)

Île-de-France, France (On-Site)

Île-de-France, France (On-Site)

Île-de-France, France (On-Site)

View All Jobs

Get notified when new jobs are added by The Walt Disney Company

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug