Dynamics 365 – Service Engineer

1 Month ago • All levels • Software Development & Engineering

Job Summary

Job Description

The job involves interacting with end users regularly, understanding their issues, and working on service tickets and user queries. The role also requires providing user training, log monitoring, working on change requests and bug fixes, and troubleshooting technical issues. Additionally, the engineer will be responsible for Dynamics 365 environment monitoring and management. The job is based in Pune and involves being an individual contributor, potentially requiring travel to other locations within India and internationally. The company is Siemens and focuses on building the future.
Must have:
  • Interact with end users regularly
  • Understand user issues
  • Work on service tickets
  • Provide user trainings
  • Log monitoring
  • Work on change requests and bug fixes
  • Troubleshoot technical issues
  • Dynamics 365 environment monitoring
Good to have:
  • Certified Power Apps + Dynamics 365 Developer Associate
  • Experience in advanced reporting using Microsoft Power BI, C#, SQL and Azure PowerShell scripting
  • Project experience in data migration/validation
  • Understanding of Azure PaaS, Azure DevOps
  • Understanding of ITIL process
  • Azure logic Apps

Job Details

Hello Visionary!

We empower our people to stay resilient and relevant in a constantly evolving world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make an excellent addition to our vibrant team. Siemens Mobility is an independent handled company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services. The Information Technology (IT) department has the global responsibility for the internal IT of Siemens Mobility. Its goal is to provide a robust and efficient IT landscape derived from business and market demands. Your personality and individuality make the difference. In our team, we increase business performance and point the way into the digital age. Is that exactly your thing? Then live your passion in a cross-location team in which you can actively craft the future of our company. You open up new possibilities for our customers with your competence. Connected with this is an exciting career path that leads you to ever new projects and solutions in the field of IT for Siemens Mobility.

We are looking for a Dynamics 365 – Service Engineer

You’ll make a difference by:

  • Interacting with the end users on regular basis.
  • Understand the issues faced by business users
  • Work on the Service tickets / user queries raised by business users
  • Provide user trainings to end users
  • Log monitoring
  • Work on change requests and bug fixes.
  • Troubleshoot technical issues
  • Dynamics 365 Environment monitoring and management.

You’ll win us over by:

Mandatory Skills:

  • Interacting with the end users on regular basis.
  • Understand the issues faced by business users
  • Work on the Service tickets / user queries raised by business users
  • Provide user trainings to end users
  • Log monitoring
  • Work on change requests and bug fixes.
  • Troubleshoot technical issues
  • Dynamics 365 Environment monitoring and management.

Preferred Skills:

  • Certified Power Apps + Dynamics 365 Developer Associate
  • Preferable experienced in advanced reporting using Microsoft Power BI, C#, SQL and Azure PowerShell scripting
  • Project based experience in data migration/validation
  • Understanding of Azure PaaS, Azure DevOps
  • Understanding of ITIL process
  • Azure logic Apps.

Join us and be yourself!

We value your outstanding identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and build a better tomorrow with us.

Make your mark in our exciting world at Siemens.

This role is based in Pune and is an Individual contributor role. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow.

Find out more about Siemens careers at: www.siemens.com/careers & more about mobility at https://new.siemens.com/global/en/products/mobility.html

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