Early Careers - Development Content Manager

• In partnership with key stakeholders across HR, Facilities, and the agency’s business departments, conduct on-going needs assessments and gap analysis for CAA’s early career pipeline.
• Maintain, update, and design training materials for all pre-assistant development programs to meet the identified needs. Pre-assistant development programs included but are not limited to, CAA’s summer internship program, Mailroom agency prep program, agency assistant floater training, new hire assistant desk training.
• The Early Career Development Content Manager will serve as the content library owner and will be responsible for ensuring all training facilitators across the agency, including the LA Early Career Development Program Manager, are using up-to-date and consistent content.

• In partnership with the Learning Solutions Executive, the Early Career Development Content Manager will lead the evaluation and analysis of the offerings’ effectiveness through surveys, feedback, and business impact.
• Share the feedback and data with relevant stakeholders and make recommendations as needed.
• Design additional training content for all areas of CAA as needed.

• Lead, organize, and facilitate NY Mailroom agency prep program
• Facilitate agency assistant floater training and new hire assistant desk training as needed
• Facilitate ad-hoc training sessions on an as needed basis in-person locally or virtually
• Design and proctor pre-assistant testing (knowledge exam and desk simulation)

• 5+ years of experience in training, professional development, and/or learning and organizational development
• 4+ years of experience in training design and development
• Experience working with Articulate Storyline 360 and Articulate Rise a plus
• Experience with Workday LMS a plus
• Experience leading and facilitating meetings and workshops
• Effective in-person and virtual facilitation skills
• Strong interest and exposure to entertainment, media, and sports
• Interest in one-on-one coaching, especially with employees in the early stage of careers
• Ability to build partnerships and work collaboratively with others, internally and externally, to meet shared objectives
• Willingness and ability to take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Adept with anticipating and balancing the needs of multiple stakeholders
• Agile learner who seeks to apply knowledge of business and the marketplace to advance the organization’s goals
• Knowledge of multiple delivery methods and enthusiasm for developing and delivering initiatives that considers the unique needs of different audiences
• Ability to building strong relationships and deliver client-centric solutions

Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law. The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities. CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.