eCommerce Manager
Job Summary
Job Description
The eCommerce Manager will own the product launch process for the Mondo Shopify DTC platform, ensuring smooth weekly product releases. This includes site merchandising, collaboration with product category owners and the Marketing team, generating Shopify sales reports, establishing DTC web site KPIs, and recommending site performance optimization. Responsibilities also include reviewing Shopify app usage, ensuring product data consistency, and working with fulfillment and customer service teams. The role involves leading email signup planning, monitoring site uptime and bugs, and keeping up with compliance changes. The eCommerce Manager will also document processes and best practices. This role requires a deep understanding of e-commerce and DTC strategies and excellent Shopify platform skills.
Must have:
- Manage DTC eCommerce sites for a consumer brand
- Experience with Shopify platform management
- Digital marketing experience for consumer brand
- Knowledge of DTC merchandising best practices
Perks:
- Competitive compensation package
- Full benefits
- 401(K) plan with matching contributions
- Creative work environment
2 skills required
Job Details
Funko Overview
Welcome to the Funko-verse, a world built on pure imagination, a land governed by the philosophy that stories matter, a universe comprised of characters from countless fandoms, a galaxy of once upon a times and happily ever afters.
But what does Funko do?
Funko is a purveyor of pop culture and licensed-focused collectibles company. Funko currently holds thousands of lenses and the rights to create tens of thousands of characters – one of the largest portfolios in the pop culture and collectibles industry. Funko’s Pop! Vinyl is the number one stylized vinyl collectible on the market, selling millions of figures to fans around the world.
Mondo is a pop culture brand within Funko, built for collectors. We work with incredible artists who share our passions to create posters, soundtracks, toys, and more – products that share a rare, unexpectedly vivid, and timeless quality
Mondo is a pop culture brand within Funko, built for collectors. We work with incredible artists who share our passions to create posters, soundtracks, toys, and more – products that share a rare, unexpectedly vivid, and timeless quality
What You’ll Do
- Own the product launch process for the Mondo Shopify DTC platform to ensure smooth weekly product releases. This includes site merchandising to support product and category promotions, collaboration with product category owners and Marketing team members to support product releases and promotional efforts
- Generate Shopify sales reports as needed
- Establish DTC web site KPIs to measure sales performance and customer experience (time spent on site, time spent on specific product pages, sales conversion rates, etc). Generate frequent reporting to socialize to other marketing and business stakeholders
- Evaluate DTC web site KPI’s to then recommend and own site performance optimization such as conversion rates, SEO, site speed and the general experience across customer types and acquisition funnels
- Review, catalog, and ensure Shopify app usage is efficient and updated accordingly.
- Ensure consistent product data, tagging, and inventory
- Work with fulfilment warehouse and customer service teams to ensure smooth order flows and customer updates on product production and shipping status
- Lead planning to generate increased email signups
- Monitor site for uptime and bugs, fixing issues as they are encountered
- Keep up with compliance changes for GDPR, CCPA, ADA, etc.
- Document processes and best practices
What You’ll Bring
- Bachelor’s degree in business, marketing, IT, computer science, or related field is preferred
- 5-7 years of direct-to-consumer (DTC), eCommerce site management for a consumer brand. Knowledge and experience in Shopify platform management experience is a bonus
- Previous digital marketing experience for a consumer brand using a paid-owned-earned marketing channel approach
- Knowledge and previous demonstration of DTC merchandising best practices
Salary Information
The base salary range for this position in the selected city is $73,600 - $92,000 annually.Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
What Funko Offers
Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!
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About The Company
Thank you for considering a career with Funko! We appreciate your interest in joining our vibrant community. Here, we celebrate creativity, passion, and the joy of fandom. Whether you’re looking to unleash your potential in a dynamic role or collaborate with fellow enthusiasts, we’re excited to explore the possibilities together. Your journey to bringing joy to fans starts here!
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