EMEA Bodyshop Technical Trainer

7 Months ago • All levels

Teaching

Job Description

The EMEA Bodyshop Technical Trainer at Tesla will deliver learning solutions across the EMEA region, ensuring the internal and external repair network is equipped to provide top-tier service for Tesla owners. Responsibilities include conducting hands-on technical onboarding and continuous training for bodyshop technicians, mentoring technicians, collaborating with managers to address skill gaps, and supporting apprentice programs. The ideal candidate possesses strong vehicle body repair knowledge (including aluminum and steel welding, mechanical, electrical, trim, and refinishing), expertise in electric vehicle repairs, excellent communication and facilitation skills, and the ability to travel extensively (at least 60%).

Good To Have:

Experience with electric vehicle repairs
Experience with environmental and safety requirements

Must Have:

Exceptional ability to deliver learning solutions
Strong understanding of vehicle body repair processes
Aluminum and steel welding, mechanical, electrical knowledge
Excellent communication and facilitation skills
Ability to travel extensively (60%)

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What to Expect

The Bodyshop Technical Trainer position requires someone with exceptional ability to deliver learning solutions within their region. The Tesla Bodyshop Technical Trainer will take responsibility for ensuring our internal and external repair network is equipped to deliver the best ownership experience the world has ever seen for every Tesla owner. Key responsibilities include facilitating hands-on technical Onboarding and Continuous Bodyshop technical training, mentoring and supporting Bodyshop technicians, and partnering closely with local Bodyshop Managers and regional network managers to train for skill gaps and elevate the performance of their teams and regions. 

This individual must be creative, proactive, organized, flexible, results-oriented, and have a passion for and understanding of electric vehicles. Must have outstanding communication, facilitation, and organizational skills while demonstrating a positive and professional demeanor.   

What You’ll Do

Facilitate Onboarding and Continuous instructor-led and virtual Bodyshop technical training on electric vehicles equipped with complex automotive and electromechanical systems to enable employees to perform their role safely and to Tesla’s standards
Maintain expert knowledge of the most current product knowledge, systems, methods, techniques, and best practices of Bodyshop repair procedure and processes  
Support the Content Development team with reviewing training material, as needed  
Support local apprentice programs as needed, including delivering training, supporting apprentice mentors, and reviewing training materials
Partner with Managers and Coaches to identify and train for skill gap development of employees
Serve, coach and mentor a network of Internal Bodyshop technicians and coaches to enhance core capabilities and ensure continuous process improvement
Support and manage any local and specific projects with minimal guidance

What You’ll Bring

Equivalent in experience and evidence of exceptional ability 
Strong understanding of vehicle body repair processes including aluminum and steel Welding, Mechanical, electrical, trim and refinishing knowledge; with experience of electric vehicles repairs is strongly preferred
Strong facilitation, coaching, stakeholder management and interpersonal communication skills required
Excellent verbal and written communication skills, and demonstrated confidence and professionalism in working in a customer-facing role
Proactive, flexible, confident, professional, and self-directed in a fast-paced environment
Ability to travel at least 60% of the time, with a valid Driver’s License and a valid passport
Experience with environmental and safety requirements a plus