Engagement Manager, gTech Ads

1 Month ago • 8 Years + • Product Management • $137,000 PA - $200,000 PA

Job Summary

Job Description

As an Engagement Manager at Google's gTech Ads, you'll be the key to delivering exceptional client experiences. You'll act as a trusted advisor, understanding clients' business needs and creating technology and media solutions. You'll collaborate with Sales to identify opportunities, secure buy-in for initiatives, and design comprehensive service plans aligning resources with client priorities. You'll orchestrate service delivery, working with internal teams and managing escalations. You'll be accountable for go-to-market strategies and execution, providing regular client updates. This role requires strong project management, communication, and cross-functional collaboration skills to drive client success and unlock growth within Google's Ads products.
Must have:
  • Bachelor's degree or equivalent experience
  • 8+ years in project management or customer-facing role
  • Technical project management expertise
  • Cross-functional collaboration and stakeholder management
  • Excellent communication and negotiation skills
Good to have:
  • Understanding of web/cloud technologies and data infrastructure
  • Ability to translate technical concepts for all audiences
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details


Minimum qualifications:

  • Bachelor’s degree or equivalent practical experience.
  • 8 years of experience in project management or a customer-facing role, including technical sales, sales engineering, or professional consulting.

Preferred qualifications:

  • Understanding of the web/cloud technologies and data infrastructure, translating technical concepts for all audiences.
  • Ability to work cross-functionally, building internal and external stakeholder networks to achieve strategic goals.
  • Ability to demonstrate strong technical project management, guiding cross-functional teams to deliver on plans.
  • Ability to grow in ambiguity, effectively solving complex problems within large, distributed organizations.
  • Excellent communication, negotiation, and influencing skills, with customer objectives and innovation.

About the job

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

As an Engagement Manager, you will be key to creating an excellent end-to-end experience for Google’s Ads clients, by being accountable for gTech service delivery and enabling Sales objectives. gTech Engagement Managers serve as a unified services partner who design and orchestrate gTech end-to-end services, and represent gTech Ads to sellers and client executives. gTech Ads is a team of thought leaders, addressing our clients’ complex business challenges, and program managers, designing plans and gathering resources to help accomplish our ambition.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our .

The US base salary range for this full-time position is $137,000-$200,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Act as a trusted advisor to Ads clients, understanding their business challenges and architecting technology and media solutions to meet their goals.
  • Collaborate with Sales to discover customer needs, assess where gTech Ads can add value, and secure senior client buy-in for proposed initiatives.
  • Design and finalize joint services plans, aligning solutions and resources to client priorities and unlocking growth by scoping comprehensive projects.
  • Orchestrate the delivery of services plans, working closely with regional gTech Ads execution teams, Customer Support, and Media Solutions, and manage high-visibility escalations when necessary.
  • Serve as the primary point of accountability for gTech Ads go-to-market and execution, conducting regular client debriefs and proactively addressing challenges.

Similar Jobs

Blazesoft - Investment Analyst

Blazesoft

Vaughan, Ontario, Canada (On-Site)
1 Year ago
Spyke Games - QA Specialist

Spyke Games

İstanbul, Türkiye (On-Site)
6 Months ago
NVIDIA - Senior Software Engineer – Simulation and Virtualization

NVIDIA

Taipei City, Taiwan (On-Site)
4 Months ago
Playtika - Customer Support Specialist

Playtika

Israel (On-Site)
1 Month ago
Fortis Games - Senior VFX Artist

Fortis Games

Spain (Remote)
1 Week ago
Xsolla - Product Manager

Xsolla

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
3 Months ago
Electronic Arts - Senior Publishing Manager

Electronic Arts

Singapore, Singapore (On-Site)
2 Months ago
Google - Senior Technical Solutions Consultant, Android

Google

Kraków, Lesser Poland Voivodeship, Poland (On-Site)
1 Month ago
Epic Games - Senior Technical Product Manager, Identity

Epic Games

Vancouver, British Columbia, Canada (On-Site)
1 Month ago
Tencent - WeChat Product Management Intern

Tencent

(On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Lightcast - Senior Customer Support Engineer

Lightcast

Chennai, Tamil Nadu, India (Hybrid)
1 Month ago
Marsh McLennan - Account Manager - Property & Casualty

Marsh McLennan

San Antonio, Texas, United States (Hybrid)
3 Weeks ago
Google - Senior Account Manager, Healthcare, Large Customer Sales

Google

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
Biestas - Business Developer

Biestas

Lahore, Punjab, Pakistan (Remote)
1 Month ago
Scout - Staff Software Engineer, Backend (Digital Products)

Scout

Fremont, California, United States (Hybrid)
2 Weeks ago
Microsoft - Software Engineer II / Senior Software Engineer

Microsoft

(Remote)
1 Month ago
TransUnion - Senior Software Developer

TransUnion

Heredia, Costa Rica (Remote)
2 Weeks ago
Whatnot - Senior IT Systems & Ops Engineer

Whatnot

San Francisco, California, United States (On-Site)
1 Month ago
Limit Break - Sr. Mobile Game Designer

Limit Break

Singapore, Singapore (On-Site)
10 Months ago
Cadence - Sr Principal Product Engineer

Cadence

Seoul, South Korea (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Chicago, Illinois, United States

TiMi Studio Group - Principal Cinematic Artist

TiMi Studio Group

Bellevue, Washington, United States (On-Site)
6 Months ago
Apple - Senior Site Reliability Engineer

Apple

San Diego, California, United States (On-Site)
1 Week ago
Blink Health - Lead, Pharmacy Technician

Blink Health

Boise, Idaho, United States (On-Site)
2 Weeks ago
Cirrus Logic - Sr. Staff Digital Design Engineer

Cirrus Logic

Austin, Texas, United States (Hybrid)
6 Months ago
Apple - Senior Software Engineering - Security

Apple

Seattle, Washington, United States (On-Site)
3 Weeks ago
InfoStretch Corporation - Analyst I

InfoStretch Corporation

Sacramento, California, United States (On-Site)
1 Month ago
ByteDance - Student Researcher (Doubao (Seed) - Machine Learning System) - 2025 Start (PhD)

ByteDance

San Jose, California, United States (On-Site)
7 Months ago
quience - Staff Data Scientist, ML - Growth

quience

United States (Remote)
1 Month ago
Zones - Field Services Technician

Zones

North Carolina, United States (Remote)
1 Month ago
Sabre India - OPERATIONS RESEARCH SCIENTIST – Revenue Management

Sabre India

United States (Remote)
1 Week ago

Get notifed when new similar jobs are uploaded

Product Management Jobs

Crunchyroll - Principal Product Manager, Discovery & Engagement

Crunchyroll

San Francisco, California, United States (On-Site)
3 Months ago
Mindtickle - Customer Success Engineer - I

Mindtickle

Pune, Maharashtra, India (On-Site)
7 Months ago
ByteDance - Senior Privacy Security Product Manager - Information System

ByteDance

Singapore (On-Site)
5 Months ago
AGS - American Gaming Systems - Operations Project Coordinator

AGS - American Gaming Systems

United States (On-Site)
2 Months ago
Netflix - Senior Engineering Manager — Data Platform

Netflix

Warsaw, Masovian Voivodeship, Poland (On-Site)
1 Month ago
Spin Master - Senior Project Engineer

Spin Master

Guangdong Province, China (On-Site)
2 Months ago
Aristocrat Gaming - Product Owner

Aristocrat Gaming

Ohrid, Municipality Of Ohrid, North Macedonia (On-Site)
2 Months ago
ByteDance - Senior Technical Project Management - Edge Cloud Infrastructure - San Jose / Seattle / Boston

ByteDance

San Jose, California, United States (On-Site)
6 Months ago
Scopely - Senior Producer, IP Collaborations_Monopoly GO!

Scopely

Barcelona, Catalonia, Spain (Remote)
2 Months ago
Scopely - Vice President, Head of Internal Audit

Scopely

California, United States (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

About The Company

London, England, United Kingdom (On-Site)

Bengaluru, Karnataka, India (On-Site)

Mountain View, California, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Taipei City, Taiwan (On-Site)

Zürich, Zurich, Switzerland (On-Site)

Kirkland, Washington, United States (On-Site)

New Taipei, New Taipei City, Taiwan (On-Site)

Seattle, Washington, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Google

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug