Engineering Manager II, Toast Delivery Services

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

The Delivery team is on a mission to make delivery a first-class service model at Toast. We’re building integrated tools to help restaurants manage their own delivery programs, support third-party channels, and manage their orders from the Toast Point of Sale. From guest experience to in-store operations to third-party integrations, our work spans a broad, high-impact surface area. In fact, Toast restaurants that adopt Toast Delivery Services see a 30% increase in revenue on average.

We aim to make Toast the central hub for managing all off-premise orders, consolidating fragmented workflows, reducing operational friction, and giving restaurants full control over the delivery experience​.

About this roll* (Responsibilities)

• Drive delivery of business outcomes, including planning and execution
• Collaborate closely with PM and UX to define actionable, valuable work for the team
• Collaborate with stakeholders across the organization to help your teams accomplish their goals
• Oversee end-to-end delivery of software, including team ownership of monitoring and production issues
• Guide the team’s quality and testing strategy
• Coach engineers for professional and technical development
• Recruit and onboard new team members

Do you have the right ingredients*? (Requirements)

• Experience writing, delivering, and operating software in a SaaS environment
• Experience mentoring and developing successful teams
• Experience deeply collaborating with PM and UX partners
• Strong technical background that you use to guide your team’s decisions and plans
• A desire to build a diverse team that wins together and prioritizes customer success
• Ability to work in a hybrid capacity from our Boston HQ

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.