Engineering Manager - Platform Services

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Data Cloud is seeking an Engineering Manager to lead a Platform Services backend team. In this role, you will guide a team of skilled backend engineers to develop and scale the microservices that power Zoomin’s knowledge platform, enabling organizations to unify, govern, and activate enterprise knowledge from various third-party systems in a single, seamless solution. 

As an Engineering Manager, You will define and drive the team’s vision and goals, aligning them with our mission to integrate unstructured data from diverse systems into a unified, AI-ready knowledge graph within Salesforce Data Cloud. You will oversee core platform services such as search, indexing, and content delivery, ensuring these services scale to meet evolving business and technical demands. You will collaborate closely with Product Management, Lead Engineers, and cross-functional partners to build a clear and achievable roadmap, proactively identifying dependencies and risks to efficiently meet goals. You’ll be instrumental in managing team performance by setting clear objectives, providing constructive feedback, and fostering growth opportunities for engineers.

If you are passionate about building robust backend solutions and eager to lead a talented team in developing AI-ready platform services, we would love to hear from you!

Your Impact:

• Defining, evolving, and communicating the team’s vision, mission, and strategy across Data Cloud.

• Collaborating with Product and technical leaders to build a roadmap for your team and growing the team to complete that roadmap.

• Delivering team goals in a timely and efficient manner.

• Implementing effective engineering processes and policies.

What You Should Have

• 5+ years of software engineering work experience, including management and hands-on technical management building backend services.

• You are strong in balancing priorities and making thoughtful decisions to meet immediate technical needs.

• You are able to participate in architecture and product discussions with engineers, contributing to informed decisions.

• You have a proven track record of shipping quality products on time.

• You are highly organized and thrive in fast-paced environments with a structured approach to team operations.

• You can provide objective feedback, supporting individual and team growth.

• You actively work with Product Management and other teams to align on project vision and execution.

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Benefits & Perks:
Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
Open to Flex (1-3 days/week in the office), or Office-Based (4-5 days/week in the office).

Check out our Salesforce Engineering Blog

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.