Engineering Technician 3

2 Months ago • 2-4 Years

Job Summary

Job Description

The Engineering Technician 3 role involves utilizing enterprise systems to plan and coordinate maintenance activities, maintaining equipment records, scheduling preventive maintenance, and managing work orders. The technician will build relationships with vendors, analyze equipment data, support service contract validation, and identify process improvements. Responsibilities also include managing outages, prioritizing tasks, and preparing reports. They will also practice Good Documentation Practices and collaborate with management.
Must have:
  • Experience with enterprise systems like SAP or similar.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
  • Strong communication and interpersonal skills.
  • Solid organizational, planning, and multitasking abilities.
Good to have:
  • Knowledge of Good Documentation Practices and equipment lifecycle management.
  • Ability to work independently and coordinate tasks.
Perks:
  • Access to genomics sequencing.
  • Family planning.
  • Health/dental/vision.
  • Retirement benefits.
  • Paid time off.

Job Details

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Responsibilities: * Utilize enterprise systems such as SAP, EAM, SNOW, Ariba, Asana, and Microsoft Office Suite (Word, Excel, PowerPoint) to plan and coordinate maintenance activities. * Maintain equipment records, maintenance plans, and service documentation in alignment with Equipment Lifecycle Management processes. * Schedule and coordinate preventive maintenance (PM) and repairs with vendors, internal stakeholders, and external service providers. * Submit requests for PM setup and date modifications; update and align PM schedules accordingly. * Execute, assign, and close maintenance work orders. * Build and maintain strong working relationships with vendor representatives and Field Service Engineers (FSEs). * Escort vendors during onsite visits and manage associated logistics including badge access, Envoy invitations, and Outlook calendar scheduling. * Establish and maintain a vendor escorting process in collaboration with Equipment Engineering, Lab Management Operations, and vendors. * Analyze and filter equipment databases to determine equipment status, location, and ownership. * Support service contract detail validation by confirming equipment location and status, and department ownership. * Identify and resolve gaps in coordination of maintenance between vendors and internal teams; propose and implement process improvements. * Support service contract alignment, renewal, or consolidation strategies. * Respond to and manage planned outages and unplanned events (e.g., emergency repairs, vendor rescheduling, and parts delays) to reduce equipment downtime. * Prioritize and independently manage multiple tasks to meet timelines, project milestones, and goals. * Apply basic problem-solving techniques to resolve day-to-day operational issues involving equipment and stakeholder coordination. * Prepare and maintain metrics, reports, and tracking tools to measure team performance and identify efficiency improvements. * Practice Good Documentation Practices (GDP) and ensure all documentation meets internal compliance standards. * Collaborate with management to identify issues related to inventory, scheduling, and planning. Qualifications: * Experience with enterprise systems such as SAP, EAM, Ariba, SNOW, Asana, or equivalent. * Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). * Strong interpersonal skills with ability to communicate effectively across departments and with external partners. * Solid organizational, planning, and multitasking abilities. * Knowledge of Good Documentation Practices (GDP) and equipment lifecycle management is preferred. * Should have the ability to effectively and efficiently coordinate several tasks at the same time, and work independently. * Must have strong communications skills, team skills and computer skills. Experience/Education: * High School Diploma or equivalent; associates degree preferred  * At least 2-4 years of related experience #LI-ONSITE The estimated base hourly range for the Engineering Technician 3 role based in the United States of America is: $26.97 - $40.43. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off. At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.

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About The Company

At Illumina, our goal is to apply innovative technologies and revolutionary assays to the analysis of genetic variation and function, making studies possible that were not even imaginable just a few years ago. These studies will help make the realization of personalized medicine possible. With such rapid advances in technology taking place, it is mission critical to have solutions that are not only innovative, but flexible, scalable, and complete with industry-leading support and service. As a global company that places high value on collaborative interactions, rapid delivery of solutions, and prioritizing the needs of its customers, we strive to meet this challenge. Illumina’s innovative, array-based solutions for DNA, RNA, and protein analysis serve as tools for disease research, drug development, and the development of molecular tests in the clinic.



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