Enterprise App Programmer

4 Months ago • 5 Years +

Job Summary

Job Description

As a member of the Oracle Quoting & Advanced Pricing IT support team, this role supports NetApp's Quoting team by addressing production issues within the Quote to Order (Q2O) flow. Responsibilities include incident management, data fixes, report generation (SQL/PLSQL), release support, process improvement, and documentation. The ideal candidate will collaborate closely with the sales team to ensure efficient Q2O execution, possess strong analytical and problem-solving skills, and have excellent communication skills to explain technical concepts to non-technical stakeholders. Experience with Oracle Quoting and Advanced Pricing modules is preferred.
Must have:
  • 5+ years IT experience
  • 3+ years Oracle Quoting & Advanced Pricing (preferred)
  • SQL/PLSQL proficiency
  • Oracle APPS R12 (AOL) understanding
  • Incident management & data fixes
  • Report generation (SQL/PLSQL)
  • Excellent communication skills
Good to have:
  • Experience with Scrum/Agile methodologies
Perks:
  • Volunteer time off (40 hours/year)
  • Comprehensive benefits
  • Educational assistance
  • Discounts and perks

Job Details

About the job

About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO

Job Summary

As a member of the Oracle Quoting & Advanced Pricing IT support team, the selected analyst will be responsible for supporting the NetApp Quoting team. This role involves addressing production issues within the Q2O (Quote to Order) flow and collaborating closely with the sales team to ensure efficient and effective execution of the Q2O process.

Job Requirements

  • Incident Management: Triage and resolve incidents reported in the Q2O domain.
  • Data Fixes: Perform necessary data fixes to ensure the progression of quotes.
  • Report Generation: Generate reports by executing SQL/PLSQL queries based on requirements from the Sales (Admin) teams.
  • Release Support: Support multiple NetApp releases of the Quoting & Pricing tool.
  • Process Improvement: Identify opportunities for process improvements and contribute to the development of more efficient Q2O workflows.
  • Documentation: Maintain detailed documentation of incidents, solutions, and best practices to enhance the knowledge base.
  • Experience:
  • Total IT experience of 5+ years.
  • Minimum of 3+ years of experience with Oracle Quoting and Advanced Pricing modules (preferred).
  • Technical Skills:
  • Proficiency in SQL and PL/SQL programming and debugging.
  • Strong understanding of Oracle’s APPS R12 (AOL).
  • Communication Skills:
  • Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
  • Soft Skills:
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills with the ability to think critically and provide effective solutions.
  • Additional Skills:
  • Experience with Scrum and Agile methodologies is a plus.


Education

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Did you know...

Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.

If you want to help us build knowledge and solve big problems, let's talk.

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About The Company

Build an intelligent data infrastructure with NetApp that brings it all together — a smarter way to let data thrive. Any application, any data, anywhere.

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