Enterprise Architect

2 Months ago • All levels

Job Summary

Job Description

The Enterprise Architect is responsible for designing, documenting, and leading the implementation of technical solutions for customers. This role involves technical leadership, customer consultation, and collaboration with internal teams. Key responsibilities include technical discovery and analysis, solution design and documentation, project definition and estimation, implementation support and technical leadership, collaboration and stakeholder engagement, and continuous improvement and technology innovation. The architect will also develop reference architectures and design guidelines, ensuring solutions are scalable, secure, and aligned with best practices, supporting both customer-led and partner-led projects.
Must have:
  • IT experience in a solution architecture role.
  • Deep expertise in data protection and cybersecurity.
  • Hands-on experience with containers.
  • Strong knowledge of virtualization and cloud platforms.
  • Leading transformation projects for large enterprises.
  • Strong understanding of networking and security frameworks.
  • Excellent problem-solving and communication skills.
  • Experience in a post-sales consulting role.
  • TOGAF or equivalent enterprise architecture certification.
  • Veeam VMCE certification.
Good to have:
  • Experience with automation and scripting.
  • Familiarity with large-scale IT infrastructure deployments.
  • Ability to work autonomously and drive innovation.

Job Details

About Veeam Software
 
Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. ​
Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running.

Description

The Enterprise Architect is responsible for designing, documenting, and leading the implementation of technical solutions for customers following the sale of Veeam products. This role bridges customer business requirements with Veeam’s technology, ensuring solutions are scalable, secure, and aligned with best practices, while also supporting partner-driven implementations.

The position involves technical leadership, customer consultation, and collaboration with internal teams to deliver successful outcomes—particularly for large enterprise customers undergoing digital transformation.
Beyond direct design and delivery, the Enterprise Architect develops reference architectures and design guidelines that standardize deployments across both customer-led and partner-led projects. Additionally, they collaborate with pre-sales teams to ensure a smooth transition from initial solution design to implementation.

Key Responsibilities

Technical Discovery & Analysis

  • Conduct technical discovery sessions with customers to assess their existing IT landscape and requirements.
  • Identify opportunities for improvement and architecture enhancements based on Veeam solutions.

Solution Design, Documentation & Reference Architectures

  • Design both high-level and detailed solution architectures tailored to customer environments.
  • Create low-level design documents and detailed technical specifications to guide implementation teams.
  • Develop and maintain reference architectures to standardize solution deployments across both direct customer implementations and partner-led projects.
  • Prepare comprehensive technical documentation, including architecture diagrams, design specifications, and implementation plans
  • Ensure solution designs adhere to security, compliance, and scalability best practices.

Project Definition & Estimation

  • Work with Project Managers and stakeholders to define project scope, deliverable, timelines, and resource requirements.
  • Provide level-of-effort estimations to support project planning and resource allocation.

Implementation Support & Technical Leadership

  • Provide technical oversight during solution deployment and post-sales implementation.
  • Assist in proof-of-concept (PoC) projects and technical workshops to validate solution architectures.
  • Support and guide partner-driven deployments, ensuring they follow Veeam’s best practices and technical standards.
  • Support troubleshooting efforts and resolve complex implementation challenges.

Collaboration & Stakeholder Engagement

  • Work closely with Pre-Sales, Sales, and Customer Success teams to ensure a smooth handover from pre-sales engagements to deployment.
  • Engage with customers, partners, and internal teams to ensure successful solution adoption.
  • Serve as a trusted technical advisor, translating business objectives into effective technical strategies.
  • Communicate technical details effectively with both technical and non-technical stakeholders

Continuous Improvement & Technology Innovation

  • Evaluate emerging technologies (especially in containers, security, and hybrid cloud) to enhance solution architectures.
  • Contribute to the development and update of internal best practices and technical standards. improving delivery efficiency and partner enablement.

Required Skills & Qualifications

  • IT experience, including in a solution architecture or technical leadership role.
  • Deep expertise in data protection, backup & recovery, disaster recovery (DR), and cybersecurity.
  • Hands-on experience with containers (Docker, Kubernetes) and container security in enterprise environments.
  • Strong technical knowledge of virtualization (VMware, Hyper-V), cloud platforms (AWS, Azure, GCP), and storage systems.
  • A record of leading transformation projects for large enterprise customers, ensuring technical solutions support business-wide digital evolution.
  • Strong understanding of networking, security, compliance frameworks (ISO 27001, NIST, etc.), and IT governance.
  • Excellent problem-solving, analytical, and communication skills with a strong ability to work with both technical and non-technical stakeholders.
  • Experience working in a post-sales consulting, professional services, or solution delivery role with direct customer engagement

Required Certifications

  • TOGAF (or equivalent enterprise architecture certification) – Mandatory.
  • Veeam VMCE – Mandatory.
  • Relevant certifications in cloud, security, or virtualization, such as:
    • AWS/Azure Solutions Architect
    • VMware VCP
    • CISSP (Cybersecurity Certification)

Preferred Qualifications

  • Experience with automation & scripting (PowerShell, Python).
  • Familiarity with large-scale IT infrastructure deployments.
  • Proven ability to work autonomously and drive innovation.

Work Environment

This role involves:

  • Frequent collaboration with internal teams (Professional Services, Pre-Sales, Sales, Partners).
  • Customer and partner engagement, ensuring alignment between business objectives and technical solutions.
  • Potential travel to support global enterprise deployments.

 

#LI-SB1


Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.  

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. 

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

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About The Company

Veeam’s got your workloads covered — cloud, on‑prem, remote sites, and everything else in between. Our Zero Trust principles are baked into every backup, ensuring your data is protected and ready for recovery. Wherever your data lives, Veeam works with that, too.


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