Enterprise Program Executive

1 Month ago • 6-10 Years • $137,000 PA - $259,000 PA

Job Summary

Job Description

The Enterprise Program Executive leads large-scale customer programs, aligning them with organizational goals and delivering impactful solutions. They keep senior leadership informed, oversee multiple project teams, and ensure adherence to standards. The role involves developing strategic relationships with C-level executives, driving improvements, and managing program budgets. They implement governance frameworks, lead cross-functional collaboration, and mitigate high-level risks. This role requires strong leadership, program management, and customer relationship skills.
Must have:
  • Bachelor's degree in relevant field or equivalent.
  • Experience in program management, customer service, or healthcare operations.
  • Expertise in long-term partnerships and executive leadership.
Good to have:
  • Master's Degree preferred
  • Project Management Certification (PgMP or PMP)
  • Six Sigma or Process/Continuous Improvement experience
Perks:
  • Generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • Stock purchase plan
  • Education reimbursement

Job Details

Job Title

Enterprise Program Executive

Job Description

The Enterprise Program Executive is responsible for leading large-scale customer programs, ensuring they align with organizational goals and deliver high-impact solutions. The role keeps senior leadership informed of program progress, risks, and innovation opportunities, providing oversight to multiple project teams, and ensuring adherence to Philips standards and exceptional customer outcomes. The role involves developing strategic relationships with C-level executives, driving improvements, and managing program budgets with a financial discipline. The role implements governance frameworks, leads cross-functional collaboration, and mitigates high-level risks.


Your role:

  • Serve as the primary executive liaison between the customer and Philips, provide executive oversight to multiple project teams, ensuring that all projects are executed according to Philips standards, with a focus on delivering exceptional customer outcomes, and Develops and maintains strategic relationships with C-level executives at customer organizations, positioning Philips as a trusted partner capable of delivering complex, long-term solutions.
  • Drive the continuous improvement of the customer delivery framework by introducing advanced methodologies, tools, and best practices that enhance the efficiency, effectiveness, and scalability of delivery operations.
  • Oversee the development and management of program budgets, ensuring financial discipline while maximizing the value delivered to the customer and the profitability of the program.
  • Implement robust governance frameworks to ensure that all projects within the customer program are delivered on time, within scope, and meet or exceed quality expectations.
  • Lead cross-functional collaboration with internal and external stakeholders, including suppliers and partners, to ensure that all aspects of the customer delivery program are seamlessly coordinated and executed.
  • Spearhead the identification and mitigation of high-level risks across multiple projects, ensuring that proactive measures are taken to safeguard program success and customer satisfaction. Identify and pursue strategic growth opportunities within existing customer accounts, leveraging insights gained from deep customer engagement to propose new solutions and services that align with customer needs and enhance business value.


You're the right fit if:

  • Bachelor's degree in Business Administration, Engineering, Science or equivalent required. Master's Degree preferred.
  • 10+ years of experience with Bachelor's degree OR Minimum 6 years of experience with Master's in areas such as Program Management, Customer Service, Healthcare Operations or equivalent, including all aspects of project development and execution, demonstrating record of program management success, both in results achieved and in use of professional methodology.
  • Expertise and experience with long term partnerships from opportunity through delivery and ongoing service & support. Excellent executive leadership skills with the ability to coach, mentor and influence others.
  • In-depth knowledge and experience in leading the implementation of technology and business process improvement projects. Strong understanding of industry related business challenges, opportunities and internal/external trends related to technology management.
  • Project Management Certification (PgMP or PMP) or equivalent is highly preferred. Six Sigma or Process/Continuous Improvement experience is highly preferred
  • Strong understanding of the healthcare industry including clinical processes, workflows, and related technology, as well as change management and influencing skills; Professional executive demeanor and strong collaborative & communications skills.
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.


How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
 

This is a field role.
 

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Philips Transparency Details

The annual pay range for this position in AZ, AR, IA, IO, KS, KY, LO, ME, MS, MO, MT, NE, NM, OK, SC, SD, TN, UT, VI, WV is $137,00.00 to $220,000.00

The annual pay for range for this position in AL, CO, DE, FL, GA, HI, IL, ID, MI, MN, NV, NH, NC, ND, OH, OR, PN, TX, VT, VA, WI, WY is $144,000.00 to $221,000.00

The annual pay for range for this position in AK, MD, NY, RI, WA is $152,000.00 to $243,000.00

The annual pay for range for this position in CA, CT, DC, MA, NJ is $162,000.00 to $259,000.00

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.   

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

This role will be supporting multiple strategic accounts on the east coast.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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About The Company

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters.

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