Entry Level Bilingual Call Center Representative

As an Entry Level Bilingual Call Center Representative at Nielsen, you'll cultivate strong relationships with Nielsen panel families, conducting engaging phone interviews to verify eligibility and ensure seamless onboarding. You'll collect accurate device information and maintain data integrity, exceeding performance goals in sample quality and customer satisfaction. This hybrid role involves working from a modern office three times a week and remotely the rest of the time, offering flexible hours. You'll be a key part of shaping the future of media measurement, interacting directly with and supporting Nielsen's valued panel families. The role requires strong communication and interpersonal skills, accuracy and attention to detail, and a commitment to exceeding expectations.