Entry Level Finance Services Career Opportunities

1 Minute ago • All levels

Job Summary

Job Description

Interactive Brokers Group, Inc. is seeking motivated individuals to join their Institutional Services groups. The ideal candidate should possess strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements. Responsibilities include resolving client service issues, handling inquiries related to trading platforms, cash management, product information, and order processing. Coordination with other departments and customer service is crucial, requiring general knowledge of the organization's products and services. The role involves using a computerized system for tracking, information gathering, and troubleshooting.
Must have:
  • Resolve routine and complex client service issues.
  • Strong verbal and written communication skills.
  • Bachelor’s or advanced degree is required.
Good to have:
  • Experience in financial services.
  • In depth understanding of financial instruments.
  • Multi-language skills.
Perks:
  • Competitive salary, annual performance-based bonus and stock grant
  • Retirement plan 401(k) with a competitive company match
  • Excellent health and wellness benefits
  • Paid time off and a generous parental leave policy
  • Daily company lunch allowance provided, and a fully stocked kitchen
  • Corporate events
  • Education reimbursement and learning opportunities
  • Modern offices with multi-monitor setups

Job Details

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

Job Summary

We are seeking several motivated individual to join our Institutional Services groups. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.

The successful candidate will be motivated, have strong initiative, analytical and methodical. We offer you a position that will both challenge and reward you. We look forward to reviewing your online application.

Essential Duties and Responsibilities

  • Resolve routine and complex client service issues in a thorough and expeditious manner, utilizing sound judgment with an emphasis on courtesy.
  • Client inquiries typically encompass a broad array of themes including:
    • Operability of IB Trader Workstation, Web Trader and Mobile Trader execution platforms including trading modules and analytical tools;
    • Cash deposit and withdrawal activity, position transfers, and account administrative functions.
    • Product availability and attributes; Exchange, clearing and depository functions; Order types and routing logic;
    • Order status, trade and delivery settlement, exercise & assignment, expiration processing, and corporate actions.
    • Margin calculations; Commission structure, interest, and fee.
  • Coordinate activities with other local and international Customer Service divisions and interaction with external departments such as Programming, Clearing, Cashiering and Compliance on common issues.
  • Customer service is the primary function where calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Uses computerized system for tracking, information gathering, and/or troubleshooting. Requires general knowledge of the organization, products, and/or services to assess needs and suggest solutions.

Qualifications

  • Experience in financial services position (e.g., brokerage, banking, trading, exchange, or clearinghouse) preferred but not required.
  • Strong verbal and written communication skills to accommodate client inquiries directed via telephone, email, or online chat.
  • In depth understanding of the following financial instruments: stocks, securities options, futures, options on futures, foreign exchange, and fixed income.
  • Working knowledge of various exchange operations and regulations, product offerings and specifications, execution platforms and rules, and margin methodologies.
  • Multi-language skills an advantage URGENT NEED FOR PORTUGUESE AND SPANISH

Requirements

  • Bachelor’s or advanced degree is required.

Company Benefits & Perks

  • Competitive salary, annual performance-based bonus and stock grant
  • Retirement plan 401(k) with a competitive company match
  • Excellent health and wellness benefits, including medical, dental, and vision benefits. Company paid medical healthcare premium.
  • Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP)
  • Paid time off and a generous parental leave policy
  • Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snack
  • Corporate events, including team outings, dinners, volunteer activities and company sports teams
  • Education reimbursement and learning opportunities
  • Modern offices with multi-monitor setups
#LI-NB1
 

 

Similar Jobs

ByteDance - Network Engineer, Optical Long-Haul and Submarine

ByteDance

Hillsboro, Oregon, United States (On-Site)
3 Months ago
Evolution - Night Shift Game Presenter (Live Broadcasting Studio)

Evolution

New Westminster, British Columbia, Canada (On-Site)
3 Weeks ago
Reddit - Creative Strategist

Reddit

Sydney, New South Wales, Australia (On-Site)
2 Weeks ago
Nautilis mobile - Junior QA

Nautilis mobile

Pune, Maharashtra, India (On-Site)
1 Week ago
Canva - Senior Frontend Engineer - Growth

Canva

Auckland, Auckland, New Zealand (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Jane Street - Data Engineer

Jane Street

London, England, United Kingdom (On-Site)
2 Weeks ago
Wildlife Studios - Site Reliability Engineering Manager

Wildlife Studios

São Paulo, State Of São Paulo, Brazil (On-Site)
2 Months ago
THE GAME - Junior Account Manager

THE GAME

Munich, Bavaria, Germany (Hybrid)
1 Month ago
The Walt Disney Company - Senior Technical Program Manager

The Walt Disney Company

New York, New York, United States (On-Site)
1 Month ago
Demandbase - Software Engineer 1 (Backend)

Demandbase

Hyderabad, Telangana, India (On-Site)
2 Weeks ago
Ethernovia - Senior ASIC Design Verification Engineer

Ethernovia

San Jose, California, United States (On-Site)
2 Weeks ago
2K - Associate Manager, Communications

2K

Novato, California, United States (Hybrid)
2 Weeks ago
Accurate - Coordinator, Fulfillment

Accurate

Canberra, Australian Capital Territory, Australia (On-Site)
1 Month ago
Optiv - Sr. SOAR Engineer

Optiv

(Remote)
1 Week ago
Nintendo - Bilingual Artwork Project Specialist (Japanese)

Nintendo

Redmond, Washington, United States (Hybrid)
8 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Chicago, Illinois, United States

Scale AI - Events & Field Marketing Manager

Scale AI

San Francisco, California, United States (On-Site)
2 Weeks ago
Cadence - Lead C++ Software Engineer

Cadence

San Jose, California, United States (On-Site)
7 Months ago
undefined - Principal Player Combat & Gameplay Designer

Bellevue, Washington, United States (On-Site)
6 Months ago
Snorkel AI - Senior AI Solutions Engineer

Snorkel AI

New York, New York, United States (On-Site)
2 Weeks ago
New York Times - Senior Producer, Video, L.A. Bureau

New York Times

Los Angeles, California, United States (Hybrid)
2 Weeks ago
Scale AI - Product Manager, Red Team

Scale AI

San Francisco, California, United States (On-Site)
2 Days ago
Meta - Research Scientist, Systems and Infrastructure (PhD)

Meta

Bellevue, Washington, United States (On-Site)
1 Month ago
Sprinkler - Success Delivery Manager

Sprinkler

Austin, Texas, United States (On-Site)
2 Weeks ago
Postman - Senior Software Engineer - IAM

Postman

San Francisco, California, United States (Hybrid)
2 Weeks ago
Hudl - Group Product Manager (High School Sports)

Hudl

Chicago, Illinois, United States (Hybrid)
1 Week ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Montréal, Québec, Canada (Hybrid)

Chicago, Illinois, United States (Hybrid)

Singapore (On-Site)

Singapore (Hybrid)

Mumbai, Maharashtra, India (On-Site)

Dublin, County Dublin, Ireland (Hybrid)

Chicago, Illinois, United States (Hybrid)

Chicago, Illinois, United States (Hybrid)

View All Jobs

Get notified when new jobs are added by Interactive Brokers

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug