About the job
SummaryPosition Summary
CORE BUSINESS OPERATIONS
The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously.
ROLE
Level: Senior Consultant
As a Senior Consultant at Deloitte Consulting, you will be responsible for designing, developing pipelines and planning the deployment of the code to various environments as part of large-scale software solutions at enterprise level. You will work with functional and technical teams on the project located across shores independently leading and mentoring junior team members, collaborating to understand the functional requirements and translate them into work products. You will be involved in end-to-end delivery of the project from estimations, planning, execution and tracking metrics for analysis.
The work you will do includes:
Lead a team to manage application enhancements, break-fixes, standard applications changes and maintenance activities.
Establish guidelines for complex to critical issue handling, templates for optimization requests and ensure that the team follows them.
Lead and drive discussions with business and functional analysts to understand the business requirements and the impact of integration on the overall business architecture.
Prepare technical architecture and design; help shape requirements; and resolve ambiguities.
Develop solutions following established technical design, integration application development standards and quality processes in projects.
Establish technical design/development guides, templates and standards and ensure compliance.
Run the daily calls / scrum meetings with respect to deliverables and build the weekly status reports to be reviewed with leadership.
Perform detailed reviews on deliverables and provide technical guidance to the team members.
Interact with onsite clients, coordinator / scrum master, analyst and offshore development, support team and other cross-functional teams.
Design templates or scripts to automate everyday developer or operations functions.
Qualifications
Skills / Project Experience:
Must Have:
6 – 10 years of hands-on experience in Epic
Certified in any Epic module in Clinical, Revenue Cycle or Technical (e.g. ClinDoc, Optime, ASAP/Orders, Ambulatory, Resolute PB/HB, Grand Central, etc.)
Experience of leading a team with 10 members or more.
Deep understanding of application support and enhancement lifecycle, managing service levels, metrics and status reporting
Lead problem management to reduce recurring incidents and identify improvement opportunities.
Develops solutions for client problems through application of personal experience and standard methods and tools; validates solutions with subject matter experts.
Ability to perform system build and configuration in any EMR.
Strong US healthcare knowledge across clinical, ancillary and revenue cycle processes
Ability to identify team members and quickly ramping up teams for small to medium sized projects.
Ability to develop and maintain documentation of business processes /system enhancements.
Excellent communication (written/verbal), problem solving, analytical including effective interpersonal skills.
Ability to perform estimation of work products.
Proactive drive on improvement and innovation ideas
Knowledge and experience working with Microsoft Office tools.
Good to Have:
Excellent documentation skills such as - Application understanding, change management etc.
Ability to follow engagement specific project delivery processes.
Experience working on agile development teams (ideally leveraging Scrum or Kanban)
Understanding of interface engines
Education:
B.E./B. Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university.
MHA/B.E./B.Tech./MCA/MSc/M.Tech/MBA or any medical background
Prior Experience:
6 - 10 years of work experience Epic. Certified in any Epic module working with EHR platforms like Epic / Cerner / Allscripts and integration engines like FHIR/Rhapsody / Clover Leaf / Mirth Connect (e.g., ClinDoc, Optime, ASAP/Orders, Ambulatory, Resolute PB/HB, Grand Central, etc.)
Location:
Hyderabad, Bengaluru, Gurugram,Mumbai.
The team
Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com
For information on CBO visit - https://www.youtube.com/watch?v=L1cGlScLuX0
For information on life of an Analyst at CBO visit- https://www.youtube.com/watch?v=CMe0DkmMQHI
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Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
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Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Requisition code: 140527
