Equipment Support Specialist

3 Months ago • All levels • Customer Service

Job Summary

Job Description

The Equipment Support Specialist will install, maintain, and troubleshoot various equipment within a live casino environment. Responsibilities include routine maintenance (cleaning, regulating, testing), performance monitoring, issue reporting, equipment transport, inventory management, and collaboration with other departments. The role also involves ensuring 24/7 equipment availability, managing climate control, and handling equipment disposal. Additional duties include covering for colleagues during absences and adhering to company procedures. This position requires technical skills, problem-solving abilities, and the capacity to work both independently and as part of a team.
Must have:
  • Install and maintain equipment
  • Perform equipment testing and maintenance
  • Monitor equipment performance
  • Troubleshoot technical issues
  • Collaborate with other departments
  • Good computer hardware knowledge
Good to have:
  • Linux knowledge
  • Photography or lighting experience
  • Microsoft Server maintenance
Perks:
  • Competitive salary
  • Health insurance
  • Gym membership
  • Parking facilities
  • Professional development opportunities

Job Details

Company Description

Evolution is a world-leading innovator in product development and advanced IT solutions for online casinos. We are a multinational B2B product and service provider with an extensive track record of number 1s. We are leading the industry with pioneering technical solutions and pushing the limits of what has been done in terms of online user experience.

Our teams create our product concepts, develop the software, integrate the product with the operators’ interface, and deliver both the technical solutions and the people required for the operators to offer online slots and live casino 24/7/365. We also build our studios and operate live casino tables around the world.

Founded in 2006, we’ve grown to a company with presence in around 40 countries and a diverse group of 20,000 people guided by our values: ALIVE, do RIGHT, and work TOGETHER. Our success is largely down to the creativity, quality and commitment of our people and we are always looking to expand our talented teams.

Evolution AB (publ) is listed on Nasdaq Nordic with a market capitalisation of over EUR 17B.

Job Description

  • Install, clean, change and regulate simple equipment 
  • Perform equipment test
  • Ensure preventive equipment maintenance
  • Monitor equipment performance, make assessments and make decisions about needed actions
  • Ensure equipment avalability 24/7
  • Report equpment-related issues 
  • roulette wheels cleaning/maintenance 
  • Shuffle machines cleaning/maintenace/exchange 
  • Deck checker cleaning/maintace 
  • Table inspection 
  • Card/equipment in-house transport 
  • Organise equipment disposal
  • Mantor climate on gaming floors and storage
  • Do an inventory and track equipment in stock
  • Cooperate whit other departments
  • Perform other duties,as asked by the manager which meet the qualifications
  • Replace colleagues during their vacation,sick leave and other absences.Replacement takes place during working time,and it is not considered as additional work.
  • the employee is responsibel for the prper, high quality and timely execution of his job obliqations.
  • Being at work consistenty and on time, following instrutions and responiding to management direction 

Qualifications

  • Microsoft Windows maintenance
  • Basic Microsoft Server maintenance
  • Good computer hardware knowledge installation and troubleshooting with an understanding of network architectures.
  • Previous IT and/or technical background
  • Handy with common tools
  • Good working knowledge of English
  • Owning a personal vehicle will be considered an advantage

Skills and Competences

  • Understanding of electronics and technical principles.
  • Photography or lightning experience are not required but beneficial
  • Linux knowledge would be advantageous but not essential.
  • A high sense of responsibility and the ability to work in a team as well as alone and unsupervised.
  • To be a Multi-tasker, have team spirit and be likeable
  • To be able to plan and forecast effectively
  • To be driven, flexible and proactive
  • Attentive to details
  • Great problem solving skills and ability to work under pressure

Additional Information

This position is an excellent opportunity to join the fast-growing Evolution team. We also offer:

  • Opportunity to gain real insight into how the gaming industry functions by working in a role that touches all areas of the number 1 gaming supplier
  • Competitive salary
  • Health insurance
  • Gym membership
  • Parking facilities provided
  • Professional development opportunities

If you are interested, please apply and you Need to submit your portfolio!

For more information please visit our careers page:  www.evolutiongamingcareers.com

The purpose of processing personal data which candidate submits to Evolution Gaming is to manage applications in view of possible pre-selection and further recruitment at Evolution. All personal data collected will only be used for this purpose and will in no case be transmitted to any third party without your consent.

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About The Company

Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class, ‘as real as it gets’ live dealer gaming to our licensees, which include many of the world’s best-known gaming brands. We broadcast 24/7/365 in more than 15 languages from our broadcasting studios. At the core of our floor operations are our Game Presenters and Game Hosts, who lead the game in front of the camera and our Shufflers, who prepare the cards. It goes without saying that we also provide world-class career opportunities for talented individuals and as such have attracted the best local and international talent which has been a big part of our overwhelming success.

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