ESG Client Success Manager [French speaking Markets]

Let’s be #BrilliantTogether

Let’s be #BrilliantTogether 

ISS ESG is growing! We are seeking multi-faceted, interactive, and dynamic professionals who are interested in the Environmental, Social, Governance (ESG) and sustainable finance domain. If you want to learn and shine at a company that’s committed to its employees, its clients and a qualitative ESG approach, then ISS just might be the best move. 

The ESG Client Success Manager acts as the main contact person for daily request from our clients in the Asset Management and Insurance industry.

In this role you will be the first contact for the full suite of our ISS ESG solutions - spanning topics such as corporate sustainability ratings, ESG controversy screenings, SDG impact measurement, climate research, sustainable finance regulatory solutions or engagement initiatives. You will assist your client portfolio with queries on research content, methodology, provide technical assistance on the usage of online platforms and data delivery.  

The ESG Client Success Manager builds a bridge between client/market needs and internal departments. You provide feedback to help prioritize product development efforts manage expectations at the client side. You will collaborate with diverse other departments such as Sales, Product Management and Research.

Depending on your seniority you can further develop subject matter expertise and support clients in their investment strategies.

You are part of the EMEA Client Success team and report to the regional CS manager in Paris.

QUALIFICATIONS

·        Experience in a client-facing role in financial services, responsible investment or sustainability-related consulting.

·        Fluency in French, full professional proficiency in English.

·        Good understanding of financial markets and ESG related topics.

·        Strong organizational skills to handle a multitude of different topics and client requests.

·        Very well-organized and fast learner to manage the diversity of information internally and externally. Advanced Excel skills are a plus.

·        Team player with a collaborative mindset and positive, can-do outlook 

·        Solution focused with a positive constructive mind-set, taking pro-actively initiative.

·        Excellent relationship, communication and presentation skills.

#LI-JO1 #ESG #MIDSENIOR #CS

What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

Let’s empower, collaborate, and inspire.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. 

ISS ESG solutions enable investors to develop and integrate sustainable investing policies and practices, engage on responsible investment issues, and monitor portfolio company practices through screening solutions. ISS ESG also provides climate data, analytics, and advisory services to help financial market participants understand, measure, and act on climate-related risks across all asset classes. In addition, ESG solutions cover corporate and country ESG research and ratings enabling its clients to identify material social and environmental risks and opportunities.  

Visit our website: https://www.issgovernance.com       

View additional open roles: https://www.issgovernance.com/join-the-iss-team/