Experienced Card Room Dealer

5 Months ago • All levels • Operations

Job Summary

Job Description

Grosvenor Casino in Luton is seeking an experienced Card Room Dealer to join their team. As a dealer, you'll be responsible for creating a fun and engaging poker experience for players. You'll need to be proficient in dealing both tournament and cash games, ensuring a smooth and efficient game flow. A key aspect of this role is interacting with players, building rapport, and fostering a positive atmosphere. You'll need strong communication skills, the ability to handle different personalities, and a commitment to providing exceptional customer service. This role requires familiarity with the rules of poker, precise dealing techniques, and an understanding of casino etiquette.
Must have:
  • Positive attitude
  • Hospitality experience
  • Poker dealing experience
  • Exceptional customer service
  • Strong communication skills
  • Knowledge of poker rules
  • Precise dealing techniques
  • Ability to work shifts, including weekends and holidays

Job Details

Company Description

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

Job Description

Grosvenor Casino, Luton

Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way, but more than that you will be entertaining the players at that table.

You’ll need to know the rules and provide a professionally dealt game of poker, be efficient and precise, but the trick is doing all of this with style in a way that makes for a memorable guest experience.

You will;

  • Welcome customers warmly in to the business
  • Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
  • Work with your colleagues to provide efficient and dynamic service
  • Deliver an excellent quality experience by evaluating individual needs and acting upon this information
  • Communicate effectively with colleagues and card room supervisor
  • Create an environment of community and fun
  • Show immaculate technical standards in dealing, chips skills, bet calculation and enforcing the rules of the game.
  • Interact with customers in a range of ways that is consistent with their experience and ability in the game
  • Maintain the security of the game, cash and assets
  • Ensure you proactively comply with all regulation, particularly for licensing conditions, and safer gambling

Qualifications

  • Positive attitude
  • Experience of working successfully in a hospitality role
  • Previous experience working as a poker dealer 
  • Fanatical about delivering unrivalled customer experience
  • Ability to collaborate with the wider business
  • Comfortable with change and ability to embrace new ways of working
  • Good interpersonal skills and conflict resolution
  • Must be able to work shifts at any time of the day, including weekends and bank holidays.

Similar Jobs

Breach - XR Quality Assurance (QA) Lead

Breach

Trondheim, Trøndelag, Norway (On-Site)
6 Months ago
Corsair - ICUE Test Engineer

Corsair

Vietnam (On-Site)
1 Month ago
Tesla - Future Talent Traineeship Programme - Wolverhampton

Tesla

Wolverhampton, England, United Kingdom (On-Site)
2 Months ago
Tesla - Service Technician Apprenticeship

Tesla

Roermond, Limburg, Netherlands (On-Site)
2 Months ago
ByteDance - Software Engineer Intern (Recommendation Infrastructure - Data Architecture)

ByteDance

Seattle, Washington, United States (On-Site)
1 Week ago
ByteDance - BNPL Operations Manager - Global Payment

ByteDance

Singapore (On-Site)
1 Month ago
Tesla - Senior Field Operations Specialist, Commercial Energy and Charging

Tesla

North Holland, Netherlands (On-Site)
2 Months ago
Nissan - Warehouse Operator -Lebanon

Nissan

Lebanon, Tennessee, United States (On-Site)
6 Months ago
Tencent - Overseas Game Operation - Honor of Kings

Tencent

Shenzhen, Guangdong Province, China (On-Site)
3 Months ago
Sporty Group - Product Data Analyst

Sporty Group

(Remote)
9 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

PlayStation Global - Character Artist (ExDev - Contract)

PlayStation Global

Los Angeles, California, United States (On-Site)
2 Months ago
ByteDance - Benefits Business Partner

ByteDance

Seattle, Washington, United States (On-Site)
1 Week ago
undefined - Senior Product Manager, Optimization Insights & Performance

Amsterdam, North Holland, Netherlands (On-Site)
6 Months ago
NinjaVan - Enterprise Sales Executive, Digital Services

NinjaVan

Jakarta, Jakarta, Indonesia (Hybrid)
6 Months ago
STAGE - Lead Product Designer

STAGE

Noida, Uttar Pradesh, India (On-Site)
9 Months ago
Techland - Junior Data Engineer

Techland

Warsaw, Masovian Voivodeship, Poland (On-Site)
2 Weeks ago
N-iX - HR Business Partner

N-iX

Medellín, Antioquia, Colombia (Remote)
1 Week ago
Moon Active - IT Infrastructure & Cloud Engineer

Moon Active

Warsaw, Masovian Voivodeship, Poland (On-Site)
2 Weeks ago
NVIDIA - Senior Software and System Architect

NVIDIA

New York, New York, United States (Remote)
1 Month ago
Keywords Studios - Pharmaceutical Warehouse Associate

Keywords Studios

Indiana, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Luton, England, United Kingdom

Rockstar Games - Principal Technical Artist: Animation

Rockstar Games

London, England, United Kingdom (On-Site)
6 Months ago
Tencent - Tech Lead - Marketing Technology

Tencent

London, England, United Kingdom (On-Site)
2 Months ago
Creative Assembly - Senior VFX Artist

Creative Assembly

England, United Kingdom (Hybrid)
1 Month ago
Hello Games - Graduate / Junior Programmer

Hello Games

United Kingdom (On-Site)
4 Months ago
Cloud Imperium Games - VFX Artist

Cloud Imperium Games

Manchester, England, United Kingdom (On-Site)
1 Month ago
Fuse Games - Handling Designer

Fuse Games

England, United Kingdom (Hybrid)
1 Month ago
Rank group - Food & Beverage Host

Rank group

Glasgow, Scotland, United Kingdom (On-Site)
4 Months ago
Warner Bros Games - Production Director

Warner Bros Games

London, England, United Kingdom (Hybrid)
1 Month ago
Activision - Expert Cinematics Engineer

Activision

Manchester, England, United Kingdom (On-Site)
4 Months ago
Framestore - Previs Artist - Film & Episodic

Framestore

England, United Kingdom (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Operations Jobs

Inspired Entertainment - Customer Service Assistant

Inspired Entertainment

Skipsea, England, United Kingdom (On-Site)
1 Week ago
Riot Games - Procurement Specialist

Riot Games

Seoul, South Korea (On-Site)
1 Week ago
OKX - Senior Agent, Customer Service (Italian Speaker)

OKX

Budapest, Hungary (On-Site)
5 Months ago
Evolution - Brazilian Portuguese Speaking Game Presenter

Evolution

Birkirkara, Malta (On-Site)
11 Months ago
Netflix - Manager, Protective Services

Netflix

Los Angeles, California, United States (On-Site)
2 Months ago
Tesla - Customer Experience Specialist, Delivery

Tesla

Manchester, England, United Kingdom (On-Site)
2 Months ago
Electronic Arts - Senior Director, Global Compensation

Electronic Arts

Austin, Texas, United States (On-Site)
2 Weeks ago
PlayStation Global - Production & Budget Coordinator

PlayStation Global

Canada (Remote)
1 Day ago
Canva - Senior Manager, Revenue Operations

Canva

Los Angeles, California, United States (Remote)
1 Month ago
Sporty Group - BR Customer Research and Insights Lead

Sporty Group

São Paulo, State Of São Paulo, Brazil (Hybrid)
4 Weeks ago

Get notifed when new similar jobs are uploaded

About The Company

Moka, Moka District, Mauritius (On-Site)

Leeds, England, United Kingdom (Remote)

Manchester, England, United Kingdom (Remote)

Cape Town, Western Cape, South Africa (On-Site)

Swansea, Wales, United Kingdom (On-Site)

London, England, United Kingdom (On-Site)

Liverpool, England, United Kingdom (On-Site)

Manchester, England, United Kingdom (On-Site)

Edinburgh, Scotland, United Kingdom (On-Site)

Dundee, Scotland, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by Rank group

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug