Experienced Dealer

8 Months ago • All levels

Job Summary

Job Description

As an experienced dealer at Grosvenor, you will be responsible for welcoming and assisting customers in gaming, understanding the games, payouts, and high-value members. You will connect with first-time customers, explaining game rules and delivering fantastic service on the gaming floor. You will follow guidance from supervisors to meet table demands and ensure safer gambling practices. You must hold a PFL and be comfortable working nights, weekends, and bank holidays.
Must have:
  • Hold a PFL
  • Understand games, payouts, and high-value members
  • Connect with customers and explain game rules
  • Deliver excellent customer service
  • Follow supervisor guidance
  • Ensure safer gambling practices
Perks:
  • £1000 Joining Bonus
  • Share of uncapped tips
  • Premium pay allowance after midnight
  • 50% off food and soft drinks at all Grosvenor & Mecca venues

Job Details

Company Description

Grosvenor is on an exciting journey of growth. It’s an great time to join us.... More than ever, we’re investing in our venues and our people to ensure we have the best gaming offering and the best people in the right places.

We aim to excite and entertain all our customers, giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones.

Why just work... when you can work, win & grow with us

Job Description

As an experienced dealer you will:

  • Acknowledge, welcome and assist customers in gaming
  • Understand the games, payouts and who are our high value members
  • Connect with first time customers, explaining how the games are run
  • Follows guidance from the CADS, gaming supervisor to meet table demand and deliver fantastic service on the gaming floor
  • Be aware and hold as a high priority; safer gambling - looking out for signs of customers that display problem gambling & inform a manager

As a valued team member, you'll receive a number of benefits, including a £1000 joining Bonus*, a share of uncapped tips, premium pay allowance after midnight & a whopping 50% off food and soft drinks across all Grosvenor & Mecca venues!

* Our generous £1000 joining bonus is paid out in two installments of £500 after 6 months & 12 months! (Terms & conditions apply).

Qualifications

  • A fantastic personality
  • Holder of a PFL
  • Collaborate and work as part of the wider casino team
  • Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
  • Have the flexibility and be open to work any time of the day, including nights, weekends & bank holidays
  • Applicants must be 18+ & have right to work in the UK

Additional Information

  • Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
  • Fantastic Rewards Package: Beyond a competitive salary, our rewards package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding. You’ll be able to take part in exciting club-specific competitions and promotions.
  • Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.
  • Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team’s success.
  • Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
  • People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
  • High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
  • Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.

Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you, your team, and your venue can work, win, and grow together.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

Similar Jobs

WebMD - Associate Director of Client Success

WebMD

Newark, New Jersey, United States (On-Site)
5 Months ago
Highspot - Sr. Engineering Manager, Core Platform & AI Systems

Highspot

Seattle, Washington, United States (Hybrid)
3 Weeks ago
Ansys - Enterprise Account Executive - Automotive

Ansys

Ismaning, Bavaria, Germany (Remote)
2 Weeks ago
Tencent - Senior Marketing Manager, Games

Tencent

Munich, Bavaria, Germany (On-Site)
3 Months ago
Zscaler - Manager, Software Development Engineering - DevOps

Zscaler

Bengaluru, Karnataka, India (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Roblox - Integrated Marketing Manager - Safety

Roblox

San Mateo, California, United States (On-Site)
4 Days ago
Payactive - Sales Specialist-Mid Market

Payactive

Milpitas, California, United States (Remote)
8 Months ago
Paradox Interactive - User researcher

Paradox Interactive

Stockholm, Stockholm County, Sweden (On-Site)
2 Months ago
WebFX - Jr. Paid Search Specialist

WebFX

Harrisburg, Pennsylvania, United States (On-Site)
8 Months ago
SuperGaming - Full Stack Engineer

SuperGaming

Pune, Maharashtra, India (On-Site)
3 Months ago
endava - Business Analyst

endava

Cluj-Napoca, Cluj County, Romania (On-Site)
1 Month ago
Trek - Service Manager

Trek

Roanoke, Virginia, United States (On-Site)
4 Days ago
fluence - Lead Engineer - Advanced Battery Modules

fluence

Houston, Texas, United States (Hybrid)
8 Months ago
Salesforce - KSA Enterprise Account Executive - Health & Life Science

Salesforce

Dubai, Dubai, United Arab Emirates (On-Site)
1 Month ago
Simcorp - Data Vendor Category Manager

Simcorp

Warsaw, Masovian Voivodeship, Poland (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Huddersfield, England, United Kingdom

Marsh McLennan - Corporate Placement Broker

Marsh McLennan

Glasgow, Scotland, United Kingdom (Hybrid)
1 Month ago
Marsh McLennan - New Business Support Administrator

Marsh McLennan

Bristol, England, United Kingdom (Hybrid)
3 Weeks ago
Banyan Software - M&A Analyst

Banyan Software

London, England, United Kingdom (On-Site)
1 Month ago
playground - Senior Gameplay Engineer

playground

Royal Leamington Spa, England, United Kingdom (Hybrid)
2 Months ago
Sega (UK) - Experienced Software Engineer

Sega (UK)

Royal Leamington Spa, England, United Kingdom (Hybrid)
3 Weeks ago
Gunzilla - Hard Surface Artist

Gunzilla

London, England, United Kingdom (On-Site)
3 Months ago
koala fx - Lead Compositor

koala fx

United Kingdom (On-Site)
2 Months ago
QS Quacquarelli Symonds  - Content Marketing Executive

QS Quacquarelli Symonds

London, England, United Kingdom (Hybrid)
4 Weeks ago
SSC Technologies - Business Development Representative

SSC Technologies

London, England, United Kingdom (Hybrid)
4 Weeks ago
Cadence - Scientific Sales Executive I

Cadence

Bracknell, England, United Kingdom (Remote)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming.

Aberdeen, Scotland, United Kingdom (On-Site)

Blackpool, England, United Kingdom (On-Site)

Birmingham, England, United Kingdom (On-Site)

Blackpool, England, United Kingdom (On-Site)

Blackpool, England, United Kingdom (On-Site)

Beeston, England, United Kingdom (On-Site)

Blackpool, England, United Kingdom (On-Site)

Birkenhead, England, United Kingdom (On-Site)

Aberdeen, Scotland, United Kingdom (On-Site)

Swansea, Wales, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by The Rank Group

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug