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Experienced Dealer

England, United Kingdom (On-site)

Experienced Dealer

12 Hours ago • All levels • Operations

About the job

Summary

Grosvenor Casino Liverpool seeks an experienced dealer to deliver exceptional customer service and exciting gaming experiences. Responsibilities include acknowledging and assisting customers, collaborating with the team, understanding games and payouts, connecting with first-time customers, following guidance from supervisors, and participating in daily safe counts. The ideal candidate possesses a fantastic personality, strong numerical ability, and prior experience. Grosvenor will support and pay for the PFL application with the Gaming Commission.

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Must have:

Previous experience essential
Excellent numerical ability
Professional demeanor
Ability to work any shift

Good to have:

Gaming or customer service experience

Perks:

Free onsite car park
Night-shift allowance
Tips

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Company Description

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

Job Description

Grosvenor Casino, Liverpool

Would you like to join our team of STARS at Grosvenor Casino as a dealer? We rely on you to help deliver our promise to excite and entertain! If you have the right attitude, are willing to learn, be professional, stay calm when the pressure builds and can deliver unobtrusive service to our discerning customers and members get in touch, we will do the legwork! We will even support and pay for your PFL application with the Gaming Commission.

You will;

Acknowledge, welcome and assist customers in gaming
Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
Collaborate and work as part of the wider casino team
Understand the games, payouts and who are our high value members
Connects with first time customers, explaining how the games are run
Follows guidance from the CADS, gaming supervisor and/or Pit boss to meet table demand and deliver fantastic service on the gaming floor
Take part in the daily safe count ritual

Qualifications

Previous experience essential
A fantastic personality
Numerical ability; able to calculate mentally and very quickly. We will help you practice.
Any gaming or customer facing experience would be a bonus!
Must be able to work shifts at any time of the day, including weekends and bank holidays.

Additional Information

Free onsite car park.

Night-shift allowance and tips.

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