Facilities & Office Coordinator

The main objective of this role is to coordinate facilities and office operations, with a strong focus on compliance management and the efficient handling of service requests through the Jira ticketing system. This position ensures that the workplace is safe, well-maintained, and fully compliant with regulatory standards while providing seamless administrative support.

Key Responsibilities of the role:

• Coordinate day-to-day facilities operations including cleaning, catering, maintenance, and office supplies.
• Provide frontline support to employees and visitors, delivering a positive and efficient office experience.
• Administer and track all facilities-related requests and tasks using the Jira ticketing system, ensuring timely and accurate resolution.
• Coordinate and communicate with contractors and suppliers to schedule and oversee maintenance and repair works.
• Oversee office logistics such as supplies management, space coordination, and equipment upkeep.
• Maintain and update compliance documentation, including facilities handbooks, safety protocols, and regulatory records.
• Monitor adherence to government regulations relating to Security, Fire Protection, Health & Safety, and local building codes.
• Support Health & Safety procedures and assist during building emergencies, prioritizing occupant safety.
• Assist the wider team with administrative tasks, reception cover, and company events as necessary.
• Ensure delivery of cost-effective solutions aligned with budget and timeline expectations.
• Uphold the organization’s values and professionalism through appearance and conduct.

Main Stakeholders and Type of Interaction:

• Global Office and Facilities Team.
• Office Service Suppliers.

Required Education: 

• A/O Level qualification or equivalent.
• Health & Safety (H&S) qualification.

Required Work Experience:

Experience in facilities coordination or facilities management, preferably within commercial or corporate environments.Proven track record in managing Health & Safety (H&S) compliance, ensuring workplace safety and adherence to relevant regulations.

Other Requirements: 

• Intermediate computer skills required, with proficiency in Microsoft Office applications,Word, Excel, PowerPoint) and Adobe software.
• Excellent written and verbal communication skills in English are essential
• Strong organizational skills with the ability to multitask and prioritise effectively.
• Customer-focused mindset with the ability to interact professionally with employees, visitors, and vendors.