Field Application Engineer (General Embedded)

1 Minute ago • All levels • Software Development & Engineering • $141,000 PA - $188,000 PA

Job Summary

Job Description

QNX is a leading supplier of safe and secure operating systems, hypervisors, and development tools for critical embedded systems, trusted by global leaders in automotive, medical, and industrial automation. As a Field Application Engineer, you will be a key technical resource within the North American Sales team, driving revenue by promoting QNX software and services. This role involves owning customer technical relationships, advising on design decisions, and representing QNX at events, working in both pre- and post-sales capacities.
Must have:
  • Act as a liaison between customers and QNX R&D, Engineering Services, and Product Management.
  • Provide technical expertise on QNX solutions to customers and prospects.
  • Support sales team technically, including analyzing customer design requirements.
  • Manage customer technical requirements from development to commercial release.
  • Build and maintain positive customer technical staff relations.
  • Deliver pre-sales software development work, including demos and design assistance.
  • Present technical material to customers and represent QNX at events.
  • Develop and maintain competitive technical knowledge base.
  • Experience interfacing between customers and engineering.
  • Software development experience in embedded systems, real-time programming (C, Assembly, C++).
  • Bachelor's Degree in Computer Science, Electrical Engineering, or equivalent.
  • Experience with Linux development environments.
  • Strong interpersonal and relationship-building skills.
  • Experience in Industrial or Medical vertical markets.
  • Broad knowledge of high-tech and embedded industries.
  • Knowledge of current marketing concepts and practices.
  • Strong business management, planning, analysis, decision-making, leadership, and communication skills.
  • Ability to travel approximately 25% of the time.
Good to have:
  • Experience with RTOS solutions from competitive providers (e.g., Wind River, Green Hills)
Perks:
  • Attractive compensation, commission & benefits package
  • Flexible working model
  • Opportunity to work with state-of-the-art technology
  • Chance to thrive in a dynamic environment
  • Opportunity to build skillset and accelerate growth & personal development
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance
  • 401(k)
  • Employee share purchase program
  • Paid-time-off

Job Details

Job Description:

Think embedded, think QNX!

QNX® is a trusted supplier of safe and secure operating systems, hypervisors, frameworks and development tools, and provides expert support and services for building the world’s most critical embedded systems. We are the embedded experts. QNX was born in embedded, and provides time-tested and trusted foundation software, including our deterministic micro-kernel real-time operating system (RTOS), safety-certified products, middleware and security solutions, all purpose-built for embedded systems. Global leaders such as Audi, BMW, General Electric, Cisco, and Lockheed Martin depend on QNX technology for their in-car electronics, medical devices, industrial automation systems, network routers, and other mission- or life-critical applications.

QNX software is trusted by more than 68% of the Electric Vehicle market by volume, 24 of the top 25 EV manufacturers and is running in 255 million vehicles globally. Our foundation products have been pre-certified to ISO 26262 ASIL D, and we offer a broad range of board support packages, professional services, AUTOSAR adaptive support and middleware solutions – from acoustic management to digital cockpits to advanced driving assistance (ADAS) - to accelerate development and help OEMs meet Start of Production (SOP) dates.

Are you the person we're looking for?

Working as a Field Application Engineer, you will be working directly with customers as a technical account owner to drive revenue through the adoption of QNX software and services as part of the North American Sales team. You'll be the key technical resource on the team, working in a pre and post-sales capacity and will be responsible for owning customer technical relationships, advising customers in design decisions and representing QNX at regional events, trade shows, and webinars.

In return for your talent and enthusiasm, we will provide you with an attractive compensation, commission & benefits package a flexible working model, an opportunity to work with state-of-the-art technology, and the chance to thrive in a dynamic environment, working hand in hand with talented colleagues. In short, you bring the talent and we provide the environment, tools and resources for you to build your skillset and accelerate your growth & personal development.

In this role, you will:

  • Be the face of the company, acting as a liaison between customers and QNX R&D, Engineering Services, and Product Management departments
  • Provide technical expertise and knowledge of QNX solutions to customers and prospects in both a pre-sale and post-sale capacity
  • Support wider sales team in a technical and consultative manner including analyzing customer design requirements, offering feasibility/ scope assessments to customer requests, and other activities as required
  • Manage the customer’s technical requirements (through various support and engineering departments) from the development phase to the commercial release
  • Build and maintain positive customer (technical staff) relations to encourage new development projects and appropriate upgrades
  • Deliver pre-sales software development work (demos, benchmarking, high-level customer design assistance, initial environment set-up, on occasion may be asked to participate in select development relating to customer-specific needs, etc.)
  • Prepare and present technical material to customers either on-site or virtual, and represent BlackBerry QNX at regional trade shows, speaking engagements, webinars or in concert with our large customers
  • Develop, and maintain a technical knowledge base of competitive intelligence. Provide recommendations to Marketing and Sales on technical requirements to constantly improve and enhance customer experience

You will have:

  • Experience in interfacing between customers and engineering
  • Demonstrated software development, design and architecture experience with a focus on embedded system development, real-time programming, or similar low-level programming with C, Assembly, or C++
  • Bachelor's Degree in Computer Science, Electrical Engineering or similar, or equivalent meaningful experience
  • Working in Linux development environments
  • Strong and influential interpersonal and relationship-building skills
  • Industrial or Medical segment vertical market experience
  • Technical experience in RTOS solutions from competitive providers such as Wind River, Green Hills, or similar vendors would be deemed an asset
  • Broad general knowledge of the high-tech and the embedded industry
  • Thorough knowledge and ongoing awareness of current marketing concepts and practices
  • General and strategic business management, creative and visionary planning, analysis and decision-making, effective leadership, communications and customer relations skills
  • Business trips are required as needed, averaging 25% of the time

Compensation Base Range:

$141,000 - $188,000 USD

Bonus:

The BlackBerry Sales Incentive Pay (SiP) program is a bonus incentive program designed to reward eligible employees for their contributions towards BlackBerry’s sales success. SiP payments are based on an employee’s sales performance against quarterly or full-year quotas for the fiscal year.

Benefits:

The BlackBerry Employee Benefits programs offer a wide range of benefits that support your physical, financial and personal well-being. BlackBerry remains committed to offering affordable benefits including coverage for medical, dental, vision, life, disability insurance, 401(k), employee share purchase program and paid-time-off.

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About The Company

Over the past 35 years, QNX software,a subsidiary of BlackBerryhas become a big part of everyday life. People encounter QNX-controlled systems whenever they drive, shop, watch TV, use the Internet, or even turn on a light. Its ultra-reliable nature means QNX software is the preferred choice for life-critical systems such as air traffic control systems, surgical equipment, and nuclear power plants. And its cool multimedia features have QNX software turning up in everything from in-dash radios, infotainment systems to the latest casino gaming terminals and most recently we are making headlines in the world of autonomous vehicles. If you want your career to switch gears, then you couldn’t choose a more exciting time to consider joining us!BlackBerry (NYSE: BB; TSX: BB) is a trusted security software and services company that provides enterprises and governments with the technology they need to secure the Internet of Things. Headquartered in Waterloo, Ontario, the company is unwavering in its commitment to safety, cybersecurity and data privacy, and leads in key areas such as artificial intelligence, endpoint security and management, encryption and embedded systems. You couldn’t choose a more exciting time to consider joining us!

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