Field Service Technician

39 Minutes ago • All levels

About the job

SummaryBy Outscal

A Field Service Technician role in the gaming industry, requiring strong technical skills for maintenance, repairs, and installations of gaming equipment. Must be a self-starter, enjoy customer interaction, and have a passion for gaming.
We’re a world leader in gaming entertainment operating in 90 countries across the world, with a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. Our mission is simple, we create the world’s greatest gaming experience, every day!

What You'll Do

As a Field Technician you will play a crucial role in getting out on the road and visiting our customer venues for service calls as well as providing a full range of technical support. 

You will be servicing our customers located in and around the Geelong and Warrnambool  area.

Some key responsibilities include:

  • Complete preventative maintenance and reactive repairs on the full range of Gaming equipment

  • Perform equipment upgrades, modifications and game change conversions 

  • Work with the team for installations and removal of gaming product as well as relocations

  • Capture and update all activities in Salesforce

  • Provide technical and product information to customers to increase their knowledge

  • Provide a high level of customer service and exceed customer expectations

  • Ensuring all activities meet compliance and regulatory requirements

What We're Looking For

You are a trustworthy, self-starting logical thinker, looking to work as part of a close knit high performing team. You are coachable, a quick learner and are an absolute people person.

  • Have a positive attitude and strong work ethic

  • Enjoy interacting with customers with the ability to build great relationships

  • The ability to work both unsupervised and as part of a team

  • Have a practical mindset and be able to think on your feet

  • An interest in Gaming machines would be an advantage

  • Enjoy the challenge of fault finding to quickly diagnose and rectify at pace.

  • Full driving license

#LI-MS1

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V

  • World Leader in Gaming Entertainment

  • Robust benefits package

  • Global career opportunities

Our Values

  • All about the Player

  • Talent Unleashed

  • Collective Brilliance

  • Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

Travel Expectations

Up to 100%

About The Company

Aristocrat Leisure Limited is an ASX20 listed company and one of the world’s leading providers of gaming solutions. We’re licensed in over 300 jurisdictions and operate in over 90 countries around the world. We’re also proud to have a team of over 7000 employees that deliver outstanding results by pushing the boundaries of innovation, creativity and technology each day. We offer a diverse range of products and services including electronic gaming machines, social gaming and casino management systems, but it doesn’t stop there. Despite our global presence and exponential growth, we remain an ideas company at heart that is committed to delivering outstanding results for our customers and players and an unparalleled experience for our employees, who have the opportunity to grow, be inspired and be the best they can be.


Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us to live our mission of bringing joy to life through the power of play – every day.  


Come and join us – let’s play!


𝘗𝘭𝘦𝘢𝘴𝘦 𝘣𝘦 𝘢𝘭𝘦𝘳𝘵 𝘵𝘰 𝘴𝘤𝘢𝘮𝘴 𝘰𝘧𝘧𝘦𝘳𝘪𝘯𝘨 𝘦𝘮𝘱𝘭𝘰𝘺𝘮𝘦𝘯𝘵 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘪𝘦𝘴. 𝘈𝘯𝘺 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘵𝘰 𝘤𝘢𝘯𝘥𝘪𝘥𝘢𝘵𝘦𝘴 𝘳𝘦𝘨𝘢𝘳𝘥𝘪𝘯𝘨 𝘦𝘮𝘱𝘭𝘰𝘺𝘮𝘦𝘯𝘵 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘪𝘦𝘴 𝘢𝘵 𝘈𝘳𝘪𝘴𝘵𝘰𝘤𝘳𝘢𝘵 𝘰𝘳 𝘪𝘵𝘴 𝘴𝘶𝘣𝘴𝘪𝘥𝘪𝘢𝘳𝘪𝘦𝘴 𝘸𝘪𝘭𝘭 𝘤𝘰𝘮𝘦 𝘧𝘳𝘰𝘮 𝘢𝘯 @𝘢𝘳𝘪𝘴𝘵𝘰𝘤𝘳𝘢𝘵.𝘤𝘰𝘮, @𝘣𝘪𝘨𝘧𝘪𝘴𝘩𝘨𝘢𝘮𝘦𝘴.𝘤𝘰𝘮, @𝘱𝘪𝘹𝘦𝘭𝘶𝘯𝘪𝘵𝘦𝘥.𝘤𝘰𝘮, 𝘰𝘳 @𝘱𝘳𝘰𝘥𝘶𝘤𝘵𝘮𝘢𝘥𝘯𝘦𝘴𝘴.𝘤𝘰𝘮 𝘦𝘮𝘢𝘪𝘭 𝘢𝘥𝘥𝘳𝘦𝘴𝘴. 𝘍𝘳𝘰𝘮 𝘵𝘪𝘮𝘦 𝘵𝘰 𝘵𝘪𝘮𝘦, 𝘈𝘳𝘪𝘴𝘵𝘰𝘤𝘳𝘢𝘵 𝘮𝘢𝘺 𝘶𝘴𝘦 𝘢𝘯 𝘦𝘹𝘵𝘦𝘳𝘯𝘢𝘭 𝘢𝘨𝘦𝘯𝘤𝘺 𝘧𝘰𝘳 𝘳𝘦𝘤𝘳𝘶𝘪𝘵𝘮𝘦𝘯𝘵 𝘱𝘶𝘳𝘱𝘰𝘴𝘦𝘴, 𝘩𝘰𝘸𝘦𝘷𝘦𝘳 𝘵𝘩𝘦𝘺 𝘸𝘪𝘭𝘭 𝘯𝘦𝘷𝘦𝘳 𝘳𝘦𝘲𝘶𝘦𝘴𝘵 𝘱𝘢𝘺𝘮𝘦𝘯𝘵𝘴 𝘰𝘧 𝘢𝘯𝘺 𝘴𝘰𝘳𝘵.

Nevada, United States (Hybrid)

Ohio, United States (Hybrid)

Michigan, United States (Hybrid)

Wellington, New Zealand (On-Site)

New Zealand (On-Site)

California, United States (On-Site)

Massachusetts, United States (Hybrid)

Colorado, United States (On-Site)

Australia (On-Site)

New Hampshire, United States (Hybrid)

View All Jobs

Similar Jobs

AGS - American Gaming Systems - Field Service Technician II

Pennsylvania, United States (On-Site)

AGS - American Gaming Systems - Field Service Technician I

Oklahoma, United States (On-Site)

AGS - American Gaming Systems - Field Service Technician II

Florida, United States (On-Site)

AGS - American Gaming Systems - Field Service Technician II

Alabama, United States (On-Site)

AGS - American Gaming Systems - Field Service Technician II

Maryland, United States (On-Site)

AGS - American Gaming Systems - Field Service Technician I

California, United States (On-Site)

AGS - American Gaming Systems - Field Service Technician I

California, United States (On-Site)

Similar Skill Jobs

Nasdaq - Marketing Salesforce Specialist

Vilnius County, Lithuania (Hybrid)

Nasdaq - PMO Project Manager to Professional Services

Vilnius County, Lithuania (Hybrid)

Nasdaq - Marketing Salesforce Specialist

Vilnius County, Lithuania (Hybrid)

Nasdaq - PMO Project Manager to Professional Services

Vilnius County, Lithuania (Hybrid)

paypal - Sales Executive - Enterprise

New South Wales, Australia (Hybrid)

paypal - SMB Onboarding Manager

County Dublin, Ireland (Hybrid)

paypal - Sales Executive - Enterprise

New South Wales, Australia (Hybrid)

paypal - SMB Onboarding Manager

County Dublin, Ireland (Hybrid)

dentsu - Senior MarTech Consultant (SFMC)

Prague, Czechia (Hybrid)

dentsu - Senior Data Scientist

Stockholm County, Sweden (On-Site)

Jobs in Vic, Catalonia, Spain

The Workshop - Office Administrative Assistant

Andalusia, Spain (On-Site)

SSC Technologies - Sales Associate

Community Of Madrid, Spain (On-Site)

HP - Cloud Full Stack / Typescript developer

Catalonia, Spain (On-Site)

HP - Senior Cloud Engineer Technical Lead

Catalonia, Spain (On-Site)

Sandsoft Games - Motion Graphic Designer

Catalonia, Spain (On-Site)

The Workshop - Project Manager

Andalusia, Spain (On-Site)

DAZN - Producer - FIBA Media

Community Of Madrid, Spain (Hybrid)

Magic Media - Lead 3D Environment Artist

Catalonia, Spain (Remote)

UNIVRSE - Internship

Catalonia, Spain (On-Site)

Human Resources (HR) Jobs

Tencent - Workday Business Analyst -  HCM

California, United States (On-Site)

Tencent - Talent Acquisition Intern 104221

Tokyo, Japan (On-Site)

Samsung Semiconductor - Senior Principal Engineer, DTCO

California, United States (Hybrid)

Cineplex - Prep Cook

Ontario, Canada (On-Site)

Cineplex - Cook

Ontario, Canada (On-Site)

Rolls Royce - Multi-Skilled  Maintenance Engineer

England, United Kingdom (On-Site)

Rolls Royce - Senior Strategic Buyer

England, United Kingdom (Hybrid)

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug