Fleet Operations Manager

2 Months ago • 5 Years + • Operations

Job Summary

Job Description

The Fleet Operations Manager will lead a team of Driver Managers, driving fleet performance through leadership and collaboration. This role involves monitoring fleet metrics, improving driver engagement, and ensuring DOT compliance. The manager will also collaborate with other departments to resolve operational challenges, conduct performance evaluations, and enhance communication. The position requires preparing reports on fleet performance and covering Driver Manager duties when needed. Additionally, the role requires leading or participating in project work and performing other duties as required. The ideal candidate has strong communication skills and a passion for operational excellence.
Must have:
  • Lead and manage a team of Driver Managers.
  • Ensure full compliance with DOT regulations.
  • Develop strategies to improve driver engagement.
  • Prepare and present detailed reports on fleet performance.

Job Details

Job Summary We are seeking an experienced and strategic Fleet Operations Leader to oversee and guide a team of Driver Managers in a dynamic transportation environment. This role is responsible for driving fleet performance through effective leadership, operational oversight, and cross-functional collaboration. The ideal candidate will have a strong background in transportation, regulatory compliance, and team development, with a focus on enhancing driver engagement, safety, and efficiency. This position requires a proactive leader with excellent communication skills and a passion for operational excellence. Location: Can be located in Grand Rapids, MI, Bartow, FL, or Bryant, AR Primary Duties and Responsibilities:
  • Lead, mentor, and manage a team of Driver Managers to ensure high performance and accountability.

  • Develops and coaches the driver managers and their teams, evaluating performance and initiating corrective action as required.

  • Monitor fleet performance metrics such as on-time delivery, fuel efficiency, safety compliance, and driver retention.

  • Develop and implement strategies to improve driver engagement and reduce turnover.

  • Ensure full compliance with DOT regulations, internal policies, and safety standards.

  • Collaborate cross functionally with dispatch, maintenance, safety, and HR teams to resolve operational challenges.

  • Conduct regular performance evaluations and training for Driver Managers.

  • Enhance communication between drivers and management to foster a positive work environment.

  • Prepare and present detailed reports on fleet performance, incidents, and KPIs to senior leadership.

  • Ability to cover any Driver Manager duties and provide backup / flow to work coverage as needed.

  • Identify, lead or participate in project work as required.

  • Performs other duties as required.

Qualifications: Experience required:
  • 5+ years business experience

  • Proficiency in the use of the English language in reading, writing and speaking

Education and Experience desired:
  • Bachelor's degree in Business, Management, Finance, Supply Chain or a related field preferred

  • Use of ERP/TMS/Excel

  • Driver incentive programs and performance-based management

  • Career experience in transportation, distribution, regulatory compliance, cross-functional teams, fleet management

  • Lean/continuous improvement

  • Change management

  • Working knowledge private fleet operations and current industry best practices

  • Knowledge of company policies and procedures

Conduct
  • Ability to pass a drug test

  • Self-managing; works well under little supervision

  • Highly motivated and enthusiastic

  • Good interpersonal skills and good communicator

  • Strong organization skills and detail oriented

  • Be a team player and support the Company’s goals

  • Conducts in a professional manner


The Company is an Equal Opportunity Employer.




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About The Company

We're successful. We've been around for more than 65 years, and we've been profitable every year since our founding. We work hard, and we know how to set and beat records. We're competitive. Our line of work is demanding, but you'll get back what you put in and have fun doing it. We're family. We care for each other and want to see each other succeed.

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