Food & Beverage Team Lead

3 Months ago • All levels • Operations

Job Summary

Job Description

As Grosvenor Casino Liverpool's F&B Team Lead, you'll orchestrate seamless food and beverage service exceeding customer expectations. You'll lead a team, upholding high standards of professionalism and efficiency to ensure flawless dining/drinking experiences. Responsibilities include team building, service delivery, and ensuring customer satisfaction. The role demands strong leadership and experience in food and beverage operations. This is a full-time position offering various benefits including tips, shift bonuses, food discounts, team incentives, and uniform provision.
Must have:
  • Strong leadership skills
  • Experience in F&B operations
  • Team building expertise
  • High service standards
Perks:
  • Share of tips
  • Night shift bonus (£1/hour)
  • 50% off all food
  • Team incentives & events
  • Free uniform
  • Career growth opportunities

Job Details

Company Description

  • Salary – £12.15 per hour  
  • Balanced 40-hour work week – Because we believe in work-life harmony  
  • Share of Tips – Your exceptional service is recognised with a share of the tips  
  • Night Shift Bonus – Enjoy an extra £1 per hour, adding more to your pay  
  • 50% Off All Food – Treat you and your family to delicious meals across our venues at half the price  
  • Team Incentives & Events – Work hard, have fun, and earn fantastic rewards for reaching team goals & celebrate with regular social events  
  • Free Uniform – We provide a professional uniform so you can look sharp at no cost  
  • Career Growth – We’re invested in your future, offering opportunities to develop and grow within the company  

As Grosvenor Casino Liverpool's F&B Team Leader, your role is pivotal in orchestrating the seamless delivery of food and beverage services that not only meet but exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of professionalism and efficiency, ensuring every customer enjoys an engaging drinking and or dining experience that is flawless from start to finish.   

 

Qualifications

To be successful in this role you’ll need:  

  • Strong and inclusive leadership skills where you have demonstrable experience of building a high performing team  
  • Experience of working in a Food & Beverage operation  

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About The Company

We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming.

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