Food & Beverage Team Lead

11 Hours ago • All levels • Operations

About the job

Job Description

As Grosvenor Casino's Nottingham F&B Team Lead, you'll orchestrate seamless food and beverage service exceeding customer expectations. Lead and inspire your team to maintain high standards of professionalism and efficiency, ensuring every customer enjoys a flawless dining/drinking experience. Responsibilities include managing staff, overseeing service delivery, maintaining quality control, and ensuring customer satisfaction. This is a pivotal role in creating a positive and engaging atmosphere within the casino's food and beverage operation.
Must have:
  • Strong leadership skills
  • Experience in F&B operations
  • Team building and performance improvement
  • High standards of customer service
  • Efficient service delivery
Perks:
  • Share of tips
  • Night shift bonus (£1/hour)
  • 50% off all food
  • Team incentives & events
  • Free uniform
  • Career growth opportunities

Company Description

  • Salary – £12.15 per hour  
  • Balanced 40-hour work week – Because we believe in work-life harmony  
  • Share of Tips – Your exceptional service is recognised with a share of the tips  
  • Night Shift Bonus – Enjoy an extra £1 per hour, adding more to your pay  
  • 50% Off All Food – Treat you and your family to delicious meals across our venues at half the price  
  • Team Incentives & Events – Work hard, have fun, and earn fantastic rewards for reaching team goals & celebrate with regular social events  
  • Free Uniform – We provide a professional uniform so you can look sharp at no cost  
  • Career Growth – We’re invested in your future, offering opportunities to develop and grow within the company  

As Grosvenor Casino's Nottingham F&B Team Leader, your role is pivotal in orchestrating the seamless delivery of food and beverage services that not only meet but exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of professionalism and efficiency, ensuring every customer enjoys an engaging drinking and or dining experience that is flawless from start to finish.   

Qualifications

To be successful in this role you’ll need:  

  • Strong and inclusive leadership skills where you have demonstrable experience of building a high performing team  
  • Experience of working in a Food & Beverage operation  
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