Fraud Analyst

3 Months ago • 3-5 Years

Job Summary

Job Description

The Fraud Analyst at EA will leverage analytical skills and SQL expertise to identify and mitigate fraud, cheating, and account security threats within the EA Player Security team. Responsibilities include conducting in-depth research using complex SQL queries, providing data-driven recommendations, gathering and documenting requirements, collaborating with internal partners, monitoring security metrics, and supporting data visualization dashboards. This role requires a strong combination of security, analytical, and communication skills, along with project management experience (preferred).
Must have:
  • 3+ years analytics experience
  • Advanced SQL proficiency
  • Data analysis & insights
  • Requirement documentation
  • Collaboration & communication
Good to have:
  • Project management skills
  • JIRA/JAAS experience
  • Payment fraud knowledge
  • Account security expertise
  • Gaming industry knowledge
Perks:
  • Paid time off
  • Parental leave
  • Free games
  • Holistic benefits program

Job Details

Reporting to the Senior Fraud Manager, you will help maintain and manage an analytics and incident-based security analysis program focused on organized fraud, cheating and account security within the EA Player Security team. Your responsibilities will include leveraging analytical skills to identify trends and insights. Proficiency in Structured Query Language (SQL) is essential for data manipulation and analysis while helping to maintain reporting for the program and team. You’ll help coordinate engineering efforts, create requirements and track success. We seek a candidate with a unique combination of security and analytical expertise, attention to detail, and collaborative communication team experience.

Responsibilities:

  • Conduct in-depth research and analytics by leveraging complex SQL queries to extract valuable insights. Use these insights to provide data-driven recommendations for continuous improvement.

  • Help gather and document requirements, suggest internal prioritization, manage ticket progress, and conduct validation tested as needed.

  • Collaborate with internal partners to represent as central security and support recommend improvement opportunities.

  • Work with Product and Engineering to manage feature engineering tickets and investigation as needed

  • Monitor health of main player security metrics, research further for important anomalies detected, and coordinate policy and modeling support.

  • Support visualization dashboards and associated data aggregation.

Qualifications:

  • 3+ years of analytics experience required

  • 1+ years of project management skills preferred

  • Intermediate to advanced experience in Structured Query Language (SQL)

  • Experienced with JIRA/JAAS, and MS Products

  • Experience in requirement documentation, high level communication and collaborative partnership building a plus

  • You have an eye for detail

  • Be able to speak easily in front of small and medium sized groups

  • Be proficient in Microsoft Excel

  • Knowledge of payment fraud and account security practices

  • Bachelor's degree in analytics related field or equivalent professional experience .

Bonus:

  • Knowledge of account security and gaming industry

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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