Front Desk Officer (Penang)

Job Description: 

A Front Desk Officer is responsible to be the welcoming face of our organization and ensure the smooth operation of office. With a friendly and easy-going personality, the Front Desk Officer should possess excellent communication skills, attention to details and the ability to handle a diverse set of tasks with professionalism.

By joining our team, you will have the opportunity to work in a Malaysia’s leading animation and game studio, enjoy comprehensive benefits, participate in celebrations and events, access mental health care support, and enjoy the scenic sea view from our office.

Job Responsibilities: 

• Visitor relations and communication handling:
  • Welcome and greet visitors with professionalism and courtesy.
  • Direct and announce visitors appropriately.
  • Serve refreshment drinks, particularly during events.
  • Manage incoming calls, provide necessary information and direct calls to the right person.
• Mail and deliveries:
  • Receive and sort daily mail, deliveries and couriers.
• Security and compliance:
  • Maintain security by following procedures and monitoring access and issuing visitor
  • Assist on ISO 27001 compliances in security by ensuring visitors registration and NDA compliance.
• Administrative support:
  • Update appointment calendars by scheduling meetings and appointments.
  • Perform various clerical receptionist duties, including filing, photocopying, collating, faxing, data entry,packing, & among others.
  • Assist in sharing Covid related information and making necessary arrangements, such as sending care packages.
• Office Maintenance:
  • Ensure premises maintenance and housekeeping to uphold a clean and organized office environment.
• Purchasing:
  • Manage the procurement of office equipment, stationery, refreshments and other items for office and pantry upkeep.
• Company Activities:
  • Assist in organizing company activities, including internal events, company annual dinner and company
• Perform any other duties assigned to support the seamless operation of the studio.

Job Requirements:

• Minimum SPM / ‘O’ Level, fresh graduates/ Diploma level is encouraged to apply.
• Proven experience as front desk representative, hospitality, or relevant position
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills. Preferably proficient in English (oral and written)
• Good in time management and organizing skills.
• Customer-centric, has a strong customer service orientation.
• Accurate and pay attention to details.
• Vibrant personality; embrace a cheerful, active, and sporty personality.

Why Join Us:

• We are one of Malaysia’s leading animation and game studios.
• Enjoy a range of benefits! From comprehensive medical benefits to lifestyle benefits.
• We are not all about work, work, work. We have fun workshops, festive celebrations, and fun events to get-together.
  
• Want to have fun and an enjoyable time with your colleagues? We have a game area (PS4 and PS5)!