Functionality Lead QA

16 Hours ago • All levels

Job Summary

Job Description

The Functionality Lead QA will ensure games and applications are bug-free to provide the best end-user experience. They will communicate with global clients, coordinate and supervise a team of testers, distribute daily test reports, and delegate tasks. The role involves creating and executing test cases, developing team skills, participating in test requirement gathering, and proactively seeking improvements in QA workflows. They will be supported by a QA Project Manager. Performance will be measured by communication with clients, team coordination, timely delivery of project milestones, mentoring the test team, and continuous improvement of QA workflow. The work hours are from 5:00 PM to 1:00 AM (PST shift).
Must have:
  • Ensure games and applications are bug-free.
  • Communicate with global clients.
  • Coordinate and supervise a team of testers.
  • Collate and distribute detailed daily test reports.
  • Delegate tasks to the team.
  • Create and execute test cases throughout project life cycle.

Job Details

We may have a potential opportunity for a new Lead QA, and although we are still waiting for confirmation of the project, would like to gather interest for the role. This is open to both Liverpool and Wyboston, and would be on the respective PST shifts.

If you are interested, please apply soon, as the interview process will be starting soon.

This in an internal vacancy, applicants should be currently working for US.

What would you do at work?

  • Your job is to make sure games and applications give the best end-user experience by being bug free.
  • You will communicate with a broad range of global clients, from AAA to Indie, via instant messaging, emails and calls.
  • To do this, you will coordinate and supervise a team of testers, to ensure they are in tune with the Universally Speaking QA processes and professional standards which we have optimised over the years to be the best in the industry.
  • Collate and distribute detailed daily test reports, to overview the team’s progress.
  • You will delegate tasks to your team and oversee their progress to make sure they’re managing time and delivering on expectations.
  • You and your team will use and monitor a variety of industry standard bug databases to write and regress detailed bug reports on functionality and performance that assist the development team in polishing the game.
  • You’ll own, manage, create, and regularly execute test cases throughout the project life cycle. This includes document testing practises, QA process & reporting methods.
  • You will play a pivotal part in developing your team’s skills and knowledge in regular PDP and 1:1 sessions, so that your team is ever evolving and improving.
  • Alongside our Learning and Development Coordinator, you will help to conduct training sessions with the team, to further aid onboarding and learning new skills.
  • You’ll actively participate in test requirement gathering with developers to ensure QA effectively tests and supports all features of the project.
  • You’ll be one step ahead in looking at ways to make improvements, take ownership for additional activities and create efficiencies in the way you work.
  • You will be supported by a QA Project Manager that will help you to manage resources and develop project plans.

Measures of Performance

  • Your communication manner with clients and ability to identify and find solutions for feedback and action plans
  • Coordination of your team’s priorities, progress and collaboration
  • On time and thorough delivery of project milestone needs and reports
  • How you are mentoring and developing your test team, with PDP guidance and training
  • Continuous improvement and knowledge of QA workflow and techniques

Hours of work

Monday to Friday, 5:00pm to 1:00am (PST Shift)

Location

This is open to our Wyboston offices

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About The Company

Universally Speaking is one of the worlds most reputable and renowned outsource companies for games QA, Localisation and Audio. We are multi-award winning, working across all time zones, daily. We work closely with our clients and pride ourselves on our ability to become an extension of their internal teams.


With over sixteen years of experience working within the global gaming industry, Universally Speaking is one of the sectors most trusted service providers. We are recommended by the industry, for the industry.


We are a trusted partner to many of the industry’s biggest publishers, developers, and platform holders. Our business is built upon our reputation for quality. We see ourselves as complex solutions specialists. 


We continue to innovate and educate the sector. We have received industry recognition from the highest authorities, have long-term relationships with clients across the globe and continuously receive new business from client referrals. We are the preferred choice of industry experts the world over.

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