Gaming Systems Sales Operations Specialist

End-to-end management of sales operations; including but not limited to account and opportunity management, validating opportunities and quotes, customer engagement, and internal alignment 

Overall responsibility for: quotes, contracts, SOWs while ensuring all documentation is compliant with revenue and company policy; ability to review customer accounts to understand overall customer status and provide data regarding the accounts 

Audit and validate opportunities for sales and services forecasting by proactively managing existing opportunities in Salesforce  

Work inside Salesforce to provide the field organization with territory updates, quoting support, data questions, reporting/dashboards, order management, and approval submissions 

Sales order enter into Microsoft D365 ERP System, ensuring accuracy and process alignment

Support the software request engagement, partnering with key stakeholders to ensure timely delivery of software and software upgrades to meet customer expectations 

Proactively solve sales process pain points, delivering on time requirements 

Motivated to achieve outstanding results for our customers with a strong focus on Operational Excellence

High degree of attention to detail with advanced computer skills specifically Microsoft Office suite

Well-organized and responsible with an aptitude in problem-solving; strong customer service skills and excellent time management 

Ability to excel in fast growing/fast paced environment delivering accuracy while managing to the deadlines where adaptability is imperative

Ability to prioritize workload and handle multiple projects and tasks

Communicate clearly with critical thinking skills: both verbal and written with a professional demeanor All other duties as assigned by management