Giver Specialist

2 Months ago • All levels

Job Summary

Job Description

The Giver Specialist is responsible for providing excellent customer service to givers, assisting them in their giving journey, identifying and resolving technical issues, and collaborating with other teams within the Church. The role involves troubleshooting complex giver issues, managing giver records, and preparing giver statements. The specialist also identifies technical issues, supports givers of YouVersion Bible App, and collaborates with other teams to resolve the issues. The goal is to reach people for Christ by offering world class customer service and helping them to live out their generosity. This position supports the church's mission and values, providing a respectful and kind environment for all.
Must have:
  • Provide excellent customer service with passion.
  • Ability to self-motivate and solve problems.
  • A gifted communicator, both written and spoken.
  • Detail-oriented with complex process explanation.
  • Adapt to changes and new responsibilities.
  • Collaborate and work independently.
  • Coordinate project activities and track progress.
  • High School Diploma or GED
Perks:
  • Paid parental leave.
  • Generous paid leave for vacation and sick time.
  • Innovative and comprehensive Medical, Dental, and Vision insurance.
  • Life insurance policy provided at 2x annual salary.
  • Short-Term and Long-Term disability coverage.
  • Comprehensive wellness and mental health benefits.
  • Generous 401(k) retirement plan.
  • $160 annually in development dollars.
  • Casual dress and work environment.

Job Details

The Giver Specialist is primarily responsible for providing excellent customer service to our givers. The role will graciously and joyfully assist givers in their giving journey, champion giver needs, help identify technical issues impacting givers, and collaborate with our partners for resolution. The role will also collaborate with other teams within the Church to ideate and execute advancements for giving and manage the progress of bug fixes. Additionally, the role is responsible for collaborating with and supporting the YouVersion Donor Development team. The Giver Specialist utilizes their skillset to deliver outcomes that align with the direction of their team to further Life.Church’s mission and to reach people for Christ. 

You care deeply for people and want them to live out the generosity already inside of them by providing world class customer service. Life.Church cares about people the same way you do! We know that every individual is precious to God and we want to foster their spirit of generosity by treating them with respect, patience, and kindness as they seek assistance with the giving process. That’s why we’re looking for someone like you. Someone who knows the giver matters more than the gift!

At Life.Church, we exist to lead people to become fully devoted followers of Christ. It’s been our mission since 1996 and has guided us every day. Leading people isn’t just an expectation; it’s a necessity.  It’s a cornerstone of our culture. That's why we’re always seeking leaders—leaders like you—to bring your skills to life. We are one church meeting in multiple locations, and we want to help you become the person God made you to be. 

What You’ll Do

    • Own giver support for the YouVersion Bible App through incoming calls and ticketing system
    • Troubleshoot to resolve complex giver issues
    • Manage giver records to ensure accuracy
    • Prepare and disburse routine giver statements 
    • Understand the various ways people give to YouVersion to support local and international givers
    • Identify technical issues, troubleshoot, and alert appropriate team members
    • Collaborate with other teams in the Church to ideate and solve YouVersion Giver issues
    • Rotate weekend support with other Giving Operations team members 
    • Assist in providing excellent customer service to our Life.Church givers
    • Assist with solving complex Life.Church giver issues as needed
    • Support other Giving Operations team members as needed

Skills Needed to Succeed

    • Joyfully and passionately provide excellent customer service
    • Ability to self-motivate, make independent decisions, and solve problems
    • A gifted communicator; in writing, on the phone, and in person
    • Detail-oriented with a knack for explaining complex processes
    • Have the flexibility to adapt to changes and take on new responsibilities as the organization grows
    • Able to both collaborate with others and work independently
    • Able to coordinate project activities, track progress, and deliver timely updates to leaders
    • High School Diploma or GED
Benefits We Offer
Paid parental leave, including maternity, paternity, and adoption leave.
Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons. 
Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health. 
Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase. 
Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.
Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.
Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn’t stop there—the more years on staff, the greater the investment! 
$160 annually in development dollars for team members to invest in their professional growth. 
Casual dress and work environment.

Our Beliefs, Culture, and Commitment to Diversity
At Life.Church, every staff member, and intern is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual’s capacity to represent Life.Church’s beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position held by a staff member or intern at Life.Church is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church

While we unite around our mission, we know unity doesn’t mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page

All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only. 

Similar Jobs

NVIDIA - Senior Solutions Architect, Omniverse Platform

NVIDIA

Beijing, Beijing, China (On-Site)
1 Month ago
31st Union - UI Artist

31st Union

San Mateo, California, United States (On-Site)
8 Hours ago
Inworld AI - Staff / Principal Machine Learning Engineer

Inworld AI

Mountain View, California, United States (On-Site)
9 Hours ago
Simple Viral Games - Game Designer

Simple Viral Games

Bengaluru, Karnataka, India (On-Site)
8 Months ago
Eccentric - Project Manager (3D)

Eccentric

Mumbai, Maharashtra, India (On-Site)
23 Hours ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Rockstar Games - Animation R&D Programmer

Rockstar Games

Oakville, Ontario, Canada (On-Site)
5 Months ago
QUANTIC DREAM - Technical Supervisor

QUANTIC DREAM

Île-de-France, France (Hybrid)
1 Month ago
Meta - Technical Program Manager, Net Infra (Backbone)

Meta

Bellevue, Washington, United States (On-Site)
5 Months ago
NVIDIA - Senior Site Reliability Engineer - DGX Cloud

NVIDIA

Santa Clara, California, United States (Remote)
1 Week ago
Life church - Senior UX Researcher

Life church

Edmond, Oklahoma, United States (On-Site)
6 Months ago
tic toe games - Tech Artist

tic toe games

Los Angeles, California, United States (On-Site)
1 Day ago
Meta - Software Engineer, Systems ML - SW/HW Co-design

Meta

Sunnyvale, California, United States (Remote)
5 Months ago
Epic Games - Audio Director

Epic Games

(On-Site)
2 Weeks ago
House of How - Senior Designer - Sweden

House of How

Boden, Norrbotten County, Sweden (On-Site)
5 Months ago
Playground Games - Capture Artist - Contract

Playground Games

England, United Kingdom (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Edmond, Oklahoma, United States

Google - Senior Staff Software Engineer, Hybrid Connectivity

Google

Sunnyvale, California, United States (On-Site)
2 Weeks ago
100 Thieves - Backend Sales Support

100 Thieves

United States (On-Site)
10 Months ago
IGT - Temporary Systems Administrator

IGT

Providence, Rhode Island, United States (On-Site)
1 Day ago
Sleeper - Performance Creative Associate (TikTok Ads)

Sleeper

Las Vegas, Nevada, United States (On-Site)
1 Month ago
Snorkel AI - Senior AI Solutions Engineer

Snorkel AI

Redwood City, California, United States (On-Site)
10 Hours ago
Microsoft - Research Intern - Database Internals (PostgreSQL)

Microsoft

Redmond, Washington, United States (On-Site)
1 Week ago
Scale AI - Integration Architect

Scale AI

San Francisco, California, United States (On-Site)
1 Day ago
ByteDance - Machine Learning Engineer - Model Serving Infrastructure

ByteDance

Seattle, Washington, United States (On-Site)
1 Month ago
Google - Staff Data Scientist, Applied Research, Search Platforms

Google

Cambridge, Massachusetts, United States (On-Site)
2 Weeks ago
Google - Customer Engineering Manager III, API and Integration

Google

Sunnyvale, California, United States (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Edmond, Oklahoma, United States (On-Site)

Edmond, Oklahoma, United States (On-Site)

Edmond, Oklahoma, United States (On-Site)

Edmond, Oklahoma, United States (On-Site)

Edmond, Oklahoma, United States (On-Site)

Edmond, Oklahoma, United States (On-Site)

Edmond, Oklahoma, United States (On-Site)

Edmond, Oklahoma, United States (On-Site)

Edmond, Oklahoma, United States (On-Site)

Edmond, Oklahoma, United States (On-Site)

View All Jobs

Get notified when new jobs are added by lifechruh

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug