Global Programmes Administrator

Role: Global Programmes Administrator

Location: India - Mumbai/Bangalore

Job type: Full time, permanent – hybrid

This position offers a hybrid work model, allowing flexibility between working from home and our office.

Typically, employees are expected to work 2 days in the office per week.

Why QS?

At QS, we believe that work should empower you. That’s why we foster a flexible working environment that encourages every employee to own their career whilst flourishing personally and professionally. Our company values underpin everything we do – we collaborate, respect and support each other.

It’s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives.

Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector.

At QS, you’ll be responsible for implementing real change in the international higher education landscape. You’ll take on meaningful challenges that see a positive impact across the business and the wider sector.

We’re confident you’ll feel right at home here. QS was named as one of Newsweek’s Top 100 Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation – putting us among the top 28% of workplaces globally – it’s official: QS is a place where everyone can thrive.

The role

This is a rare opportunity to join QS in a newly created role supporting two of our most innovative and impactful global university consortia: the Future17 SDG Challenge Program (www.Future17.org) and the pioneering Responsible AI Consortium.

If you’re passionate about sustainability, AI, and shaping the future of higher education and youth employability, this is your chance to make a tangible global impact.

As our Administrator, you’ll be at the very centre of the action - the vital connector behind the scenes who ensures everything runs like clockwork. You’ll coordinate across global time zones, support cutting-edge projects, and be the go-to person for a wide range of stakeholders, from leading universities and ambitious students to global industry partners.

This isn’t your typical administrative role. It’s for someone who thrives in a fast-paced, mission-led environment, takes pride in meticulous organisation, and relishes being the calm, confident force that brings clarity to complexity.

We’re looking for:

• A master of organisation with a proven track record in high-level administrative or project support
• A confident communicator who builds collaborative relationships with ease
• Someone excited to work at the intersection of education, innovation, and global change

If you’re ready to take on a role that is as meaningful as it is dynamic, and want to be part of something exclusive and globally significant, we’d love to hear from you.

Role responsibilities

Responsibilities will vary from Consortia to Consortia, key responsibilities across both of them will include the following:

• Proactive calendar and communication management, including those of senior management team.
• Keeping things moving and delivered: organise meetings, prepare materials (presentations, agendas, minutes, and action items), and track follow-ups to ensure priorities stay on track.
• Maintenance of the data and records with precision.
• Ability to multitask, prioritise and work on tight deadlines in a fast-pace environment.
• Keeping up to date of both internal and external trends to help shape continuous growth and development of the Consortiums.
• Proactively identify opportunities to streamline processes, improve efficiencies, and anticipate the needs of the Consortiums - going beyond task execution to add strategic value.
• Expanding your impact: Candidates with an interest in getting involved in broader business operations - such as process optimisation, stakeholder engagement, or strategic initiatives - will have the opportunity to contribute beyond the above responsibilities.

Key skills and experience

We’re looking for someone with a positive collaborative attitude, great communication skills, and a passion for organisation. The ideal candidate is eager to learn and adapt, and ready to contribute to an exciting working environment.

But most importantly, we are looking for someone who can strongly relate to the QS values and has the ability to champion them.

A successful candidate will have:

• Excellent organisational and multitasking skills.
• Strong verbal and written communication abilities.
• A proactive mindset and the ability to work independently.
• Strong knowledge of Microsoft Office.
• Experience of following processes and procedures and suggesting efficiency improvements.
• Ability to work proactively and independently, as well as part of a team.
• Experience of working on own initiative, to organise and prioritise work.
• Familiarity with Higher Education or EdTech sector is beneficial.

Previous experience in an administrative or office support role is beneficial.

Please note, if you don't meet all the criteria but believe you have the skills and passion to thrive in this role, we encourage you to apply.

So, who are we and what do we do?

QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success.

We’re behind the world’s most widely read university rankings (Meltwater 2023). Our QS World University Rankings® reach hundreds of millions, shaping decisions and guiding futures.

Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world’s leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education.

Join QS and you’ll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London.

With every talented new hire, business acquisition and bold initiative, we’re strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education?

We take investing in our people very seriously.

As standard you will have:

• Competitive base salary
• Access to an annual bonus scheme (for qualifying roles only)
• 25 days annual leave, plus bank holidays – increasing to 27 days after 5 years’
• Access to a Buy Holiday scheme allowing you to buy up to 5 additional holiday days per year
• Enhanced maternity and paternity leave
• Generous pension through Royal London
• Comprehensive private medical insurance and wellness scheme through Vitality
• Access to QSmiles – a discount scheme that actually makes a significant difference
• Cycle to work scheme
• A vibrant social environment and multicultural and multinational culture

But that’s not all. Outside of these standard benefits we also offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset:

• Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
• A focus on welfare which is led by our global wellness team, with mental health first aiders globally
• Access to a variety of diversity and inclusion initiatives and groups
• Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual PD event
• Support for volunteering and study leave
• Free subscription to LinkedIn learning – with over 5000 courses and programmes at your fingertips
• Options to join our outstanding global Mentorship programme    

Like what you’ve heard? Great, apply now!

As a candidate, we know the application and interview process can be daunting and so it’s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space.

Equal opportunities

QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive. 

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