Group/Principal Product Manager

What you will do :

• Own the vision, strategy, and roadmap for core AI experiences across the product portfolio
• Champion customer obsession through feedback, data, and research
• Bring a strong data-driven mindset and focus on measurable impact
• Drive product execution end-to-end with high bias for action
• Collaborate with engineering, ML, and data science teams Partner cross-functionally with PMs, Design, Marketing, and Go-to-Market teams
• Work with Product Marketing to ensure successful product launches aligned with customer and business goalsStay on top of emerging technologies to inform Level AI’s product strategy

Basic Qualifications:

• Bachelor’s degree in computer science, mathematics, systems engineering, MIS, or a related field; preferably an MBA from an esteemed university.
• At least 7 years of experience in product management, with at least 3 years in building AI products
• Deep familiarity with Generative AI and Large Language Models
• Proven track record of ownership and execution in fast-paced environmentsExceptional written and verbal communication skills
• Strong analytical and structured thinking skills
• Demonstrated ability to lead cross-functional teams and influence stakeholdersExperience working with teams in other time zones. 
• Preferred Qualifications :Experience launching 0-1 products Domain experience in Contact Center or Customer ExperienceExperience leading teams