Growth Specialist

4 Months ago • 2 Years + • Product Design

Job Summary

Job Description

As a Growth Specialist at Make, you'll create engaging experiences (guides, tutorials, videos) to boost customer engagement, encompassing onboarding, activation, feature adoption, and use case implementation. You'll collaborate with various teams (Growth, Product, Engineering, Marketing) to identify, test, and scale growth opportunities throughout the customer lifecycle. Responsibilities include developing in-product initiatives for user activation and retention, creating engaging short-form video content, conducting A/B tests, analyzing user insights, and reporting on key metrics. The ideal candidate possesses at least 2 years of relevant experience, ideally in a SaaS environment, and is proficient in utilizing product adoption and video creation tools.
Must have:
  • 2+ years experience in Growth or related role
  • SaaS experience a plus
  • A/B testing experience
  • Proficient in video creation and design tools
  • Advanced English skills
  • Analytical and data-driven
  • Develop and implement growth initiatives
  • Create engaging video tutorials
Good to have:
  • Experience with Userflow, Candu, Chameleon
  • Experience with Veed, Screen Studio, Loom, Arcade
  • Figma, Canva, Adobe experience
Perks:
  • RSUs grant
  • Annual bonus
  • Learning & Development plan
  • Company Learning Days
  • Company Impact Days
  • Notebook/Macbook and 34’’ curved monitor
  • 25 days vacation + company day off
  • 10 care days
  • Extra parental vacation
  • RSUs grant for newborn
  • Life insurance
  • Gympass
  • Meal and transportation tickets
  • Medical insurance
  • Team buildings and events
  • Flexible working hours + home office

Job Details

Make is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other locations.

As a Growth Specialist, you will be a part of our Growth team and will be responsible for creating captivating experiences such as guides, tutorials and videos to drive customer engagement - user onboarding, activation, feature adoption and use cases implementation. You will collaborate closely with other members of the Growth team, Product, Engineering and Marketing teams to identify, test, and scale growth opportunities across customer lifecycle. 

If you are looking for an opportunity to have a growth impact in one of the fastest growing scaleups in Europe. Are you curious, with a sense of ownership, not afraid to challenge the status quo and have a customer’s well being as a top priority? Keep reading!

What you’ll do:

  • Develop and implement growth related in-product initiatives with emphasis on improving and optimizing user activation and retention
  • Create engaging short product videos, GIFs, animations, and in-product tutorials that help will help more users to understand Make’s core capabilities
  • Closely collaborate with User Research, Design, Growth Marketing, BI Analytics, Product and Engineering teams to achieve our goals with a major impact on improving and optimizing user experience
  • Create, execute and validate A/B tests and experiments
  • Be able to dive into quantitative and qualitative insights about our users
  • Stay up-to-date on industry trends, emerging technologies, and user needs
  • Monitor and report on business metrics to stakeholders

What we are looking for:

  • At least 2 years as a Growth Specialist, eCommerce Specialist, Video Content Specialist, E-learning Content Specialist or similar position
  • Experience in a SaaS environment is a big plus
  • Understanding of SaaS conversion funnel and product-led growth principles
  • Some experience with A/B tests 
  • Hands-on experience with product adoption tools (i.e. Userflow, Candu, Chameleon etc.) and familiar with video content building tools (i.e. Veed, Screen studio, Loom, Arcade etc.) or other design creation tools (Figma, Canva, Adobe etc.)
  • Advanced English language skills, both written and spoken
  • Demonstrate ability to identify and reduce friction in the user experience
  • Curious, analytical, and somewhat opportunistic
  • Willing to experiment and foster a fluid and dynamic team environment
  • Willing to challenge the status quo and question assumptions
  • Interested in automation/integration platforms

What we offer:

  • 📈 RSUs grant in a rapidly growing company raising its value every day
  • 💸 Annual bonus
  • 🌎 Multinational team with 42 nationalities creating the future of automation
  • 🎓 Learning & Development plan (online language, professional courses, conference tickets and other trainings) & 2 Company Learning Days per year 
  • 🌳 3 Company Impact Days per year
  • 🍎 Notebook/Macbook and 34’’ curved monitor
  • 🏝 25 days of vacation, company day off on 31st December
  • 🫶 10 care days to care for your loved ones
  • 👨‍👩‍👧‍👦 Extra parental vacation (3-6 months) 
  • 👶 RSUs grant for a newborn child
  • ☂️ Life insurance
  • 🏋️ Gympass
  • 💳 Meal and transportation tickets, medical insurance
  • 🥳 Team buildings, parties, and company events multiple times a year
  • 🏡 Flexible working hours + home office

If you see a match, let us know and apply now!

#careeratmake

What we stand for:

🤝 We roll together - We embrace different ideas to grow together and create powerful solutions. 

🚀 Customer impact first - We empower our customers to succeed, aiming for sustainable impact.

Game on! - We're explorers at heart: play is our fuel and creativity has no limits. 

For more, feel free to check out our Life at Make Instagram, Meet-up page, or YouTube to get a sense of the vibe.

Make is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws.  As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations.  Different makes us better.

Accessibility and Candidate Notices

Similar Jobs

Infinity Learn - Social Media Manager

Infinity Learn

Hyderabad, Telangana, India (On-Site)
5 Months ago
GosuGamers - Senior Social Media Executive (Honor of Kings)

GosuGamers

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
2 Months ago
Canva - Senior Frontend Engineer - Editing APIs

Canva

Brisbane, Queensland, Australia (Remote)
1 Month ago
Canva - Engineering Manager - (FE) - Handover and Solve

Canva

Melbourne, Victoria, Australia (Remote)
3 Months ago
Easygo - Marketing Coordinator (Russian Speaking)

Easygo

Melbourne, Victoria, Australia (On-Site)
2 Months ago
ByteDance - Product Designer - Global Payment

ByteDance

Singapore (On-Site)
2 Months ago
Pika - Product Designer

Pika

Palo Alto, California, United States (On-Site)
5 Months ago
FitXR - Senior Visual Designer

FitXR

United Kingdom (Remote)
4 Months ago
The Walt Disney Company - Sr. UX Engineer

The Walt Disney Company

Glendale, California, United States (On-Site)
2 Months ago
Workco - Senior Designer

Workco

United States (Remote)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Canva - Senior Backend Engineer (Java) - Integrations at Scale

Canva

Auckland, Auckland, New Zealand (Remote)
1 Month ago
Paperflite - Video Designer

Paperflite

Chennai, Tamil Nadu, India (On-Site)
7 Months ago
Sportskeeda - Junior Graphic Designer - US Sports

Sportskeeda

India (Remote)
2 Months ago
Canva - Senior Manager, Revenue Operations

Canva

Los Angeles, California, United States (Remote)
1 Month ago
Canva - Head of APJ Sales

Canva

Sydney, New South Wales, Australia (Remote)
1 Month ago
Canva - Senior Finance Systems Engineer - Anaplan

Canva

Brisbane, Queensland, Australia (Remote)
1 Month ago
Canva - Staff Frontend Engineer - Apps API Platform

Canva

Sydney, New South Wales, Australia (Remote)
1 Month ago
Canva - Senior Accessibility Compliance Analyst

Canva

Auckland, Auckland, New Zealand (Remote)
1 Month ago
Canva - Business Development Representative - German Speaking

Canva

London, England, United Kingdom (Remote)
2 Months ago
CloudHire - Senior Content Strategist (Americas)

CloudHire

Delhi, India (Remote)
6 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Madrid, Community of Madrid, Spain

Tripledot Studios - Product Analyst

Tripledot Studios

Barcelona, Catalonia, Spain (Hybrid)
3 Months ago
Localsoft, SL. - Video Game Translator: French (European)

Localsoft, SL.

Andalusia, Spain (On-Site)
2 Months ago
Larian Studios - Combat Designer

Larian Studios

Barcelona, Catalonia, Spain (On-Site)
5 Months ago
IO Interactive - Technical Designer

IO Interactive

Barcelona, Catalonia, Spain (Hybrid)
1 Month ago
Localsoft, SL. - Game Tester

Localsoft, SL.

Andalusia, Spain (On-Site)
3 Months ago
Tesla - Training Coordinator - Parts Operations

Tesla

Fuenlabrada, Community Of Madrid, Spain (On-Site)
2 Months ago
Raw  Group  - Integration Project Coordinator

Raw Group

Málaga, Andalusia, Spain (On-Site)
4 Months ago
Take-Two Interactive - Manager, Global Mobility

Take-Two Interactive

Barcelona, Catalonia, Spain (On-Site)
3 Months ago
Scopely - Senior Engineer - Monopoly GO!

Scopely

Seville, Andalusia, Spain (Hybrid)
5 Months ago
Evolution - Card Shuffler - with Disability

Evolution

Madrid, Community Of Madrid, Spain (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Product Design Jobs

Eleven Labs - Website Designer

Eleven Labs

United Kingdom (Remote)
1 Month ago
ByteDance - Lead Product Designer (Multiple Positions)

ByteDance

San Jose, California, United States (On-Site)
4 Months ago
Coursera - Product Manager II, Grading

Coursera

Canada (Remote)
2 Months ago
Bally's Interactive - Lead Product Designer

Bally's Interactive

(On-Site)
2 Months ago
Grindr - Director of Product Management, Trust & Safety

Grindr

Los Angeles, California, United States (Hybrid)
4 Months ago
Quizizz - Product Design Manager

Quizizz

Bengaluru, Karnataka, India (On-Site)
7 Months ago
Head Digital Works - Lead UX Designer

Head Digital Works

Hyderabad, Telangana, India (On-Site)
6 Months ago
Hudl - Product Design Manager

Hudl

Phoenix, Arizona, United States (Remote)
5 Months ago
Workco - Design Lead

Workco

United States (Remote)
2 Months ago
Paypal - Sr. UX Designer, Venmo Teens

Paypal

San Jose, California, United States (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded