GSOC Security Officer

2 Hours ago • 1-3 Years

Job Summary

Job Description

As a member of the Global Security Operations Center, you will report to the Global Security Operations Manager and play a vital role in safeguarding operations and assets worldwide. You will monitor alarms, CCTV, and respond to life safety incidents. You will create dispatch records, initiate incident reports, and collaborate with the Emergency Response Team. You will monitor media alerts and troubleshoot technical issues, actively participating in GSOC projects, and monitoring live AB4 body camera footage. This role requires maintaining confidentiality and adhering to information security practices.
Must have:
  • Monitor alarms, CCTV, and answer calls.
  • Respond to life safety incidents and dispatch personnel.
  • Manage sensitive situations and maintain confidentiality.
  • Create dispatch records and initiate incident reports.
  • Monitor media and troubleshoot security systems.
  • High school diploma or equivalent required.
  • 1-3 years experience in security operations or related fields.
  • Familiarity with security CCTV monitoring systems and protocols.
  • Strong verbal and written communication skills.
  • Ability to maintain composure in high-pressure situations.
Good to have:
  • Advanced degree in security management or related field.
  • 3-5 years of experience in a GSOC or similar role.
  • Experience in incident response and crisis management.
  • Knowledge of physical security protocols and procedures.
  • Strong analytical and critical thinking skills.
  • Understanding of global security challenges and cultural sensitivity.
Perks:
  • Competitive salary and 401K with employer match
  • Hourly paid time off
  • Robust parental leave policy
  • An award-winning office/working environment
  • Ride along with police officers to see them use our technology

Job Details

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact 

As a member of our Global Security Operations Center, you will report directly to the Global Security Operations Manager. You will play a vital role in safeguarding our operations and assets around the world. You will work to ensure a secure environment for employees, clients, and partners while utilizing advanced technology to monitor and respond to security incidents.

Your Day-to-Day 

  • Monitor alarms, including fire, door, and duress alarms, while answering routine and emergency calls.
  • Monitor CCTV, to protect the building and assets, also to prevent or help stop any crime from occurring.
  • Respond to life safety incidents (medical emergencies, natural disasters) and dispatch security officers, ERT, police, fire, and EMS personnel as needed via phone and radio.
  • Able to manage and handle situations of a sensitive nature and maintain company’s confidentiality and information security practices
  • Create dispatch records for each officer deployed during your shift, and initiate incident reports and work orders as needed.
  • Collaborate with the Emergency Response Team (ERT)
  • Monitor Alert media to identify, analyze, and support all events and incidents that impact or potentially could impact operations, facilities, and employees globally
  • Troubleshoot technical issues with security systems, including CCTV and access control, to ensure proper functionality.
  • Actively participate in projects related to the GSOC role, with responsibilities ranging from providing input and guidance to taking full ownership of initiatives based on individual expertise and capabilities.
  • Monitoring live AB4 body camera footage.

Basic Qualifications

  • High school diploma or equivalent; associate or bachelor's degree in security management, Criminal Justice, or a related field preferred.
  • 1-3 years of experience in security operations, law enforcement, or related fields.
  • Familiarity with security CCTV monitoring systems and protocols.
  • Ability to manage multiple lines of communication and multitask.
  • Basic proficiency with surveillance and alarm systems.
  • Strong verbal and written communication skills for clear incident documentation and reporting.
  • Strong communication and interpersonal skills, with a professional demeanor in all interactions
  • Proven ability to maintain composure and professionalism in high-pressure situations.

Preferred Qualifications

  • Advanced degree in Security Management, Criminal Justice, or a related field.
  • 3-5 years of experience in a GSOC, corporate security, or a similar role.
  • Experience in incident response and crisis management.
  • Knowledge of physical security protocols and procedures.
  • Strong analytical and critical thinking skills.
  • Understanding of global security challenges and cultural sensitivity for operating in diverse environments.

Compensation and Benefits

  • Competitive salary and 401K with employer match
  • Hourly paid time off
  • Robust parental leave policy
  • An award-winning office/working environment
  • Ride along with police officers to see them use our technology and get inspired

Physical Demands

  • Ability to sit for extended periods while monitoring multiple screens and surveillance feeds.
  • Visual acuity to focus on various security systems and alerts for long durations.
  • Manual dexterity for operating computers, phones, and communication devices effectively.
  • Strong auditory skills to hear and comprehend alarms, radio communications, and phone calls clearly.

Work Environment 

Within the Axon manufacturing facility, employees may be exposed to manufacturing noise, ambient temperatures, close quarters, hazards associated with working around moving machinery, exposure to vibrations and industrial lighting


NOTE: The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may require legally eligibility to work in a firearms environment

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

 

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

 

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Similar Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Skill Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Jobs in Scottsdale, Arizona, United States

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Seattle, Washington, United States (On-Site)

Seattle, Washington, United States (Hybrid)

Boston, Massachusetts, United States (Hybrid)

Boston, Massachusetts, United States (Hybrid)

Ho Chi Minh City, Vietnam (Hybrid)

Seattle, Washington, United States (Hybrid)

Ho Chi Minh City, Vietnam (On-Site)

Ho Chi Minh City, Vietnam (Hybrid)

Seattle, Washington, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Axon

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug