Hardware Lab Technician

Title: Hardware Lab Technician

Location: Costa Mesa, CA (Fully Onsite) 

Job Type: Full time - Non-Exempt 

Job Overview:

We are seeking a Hardware Lab Technician to join our team. The ideal candidate will assist in the design, development, and testing of various hardware projects. This role requires a strong attention to detail and the ability to work collaboratively with the engineering team with great execution on timely manners. 

About this roll* (Responsibilities)

• Work cross-functionally with the Delphi engineering team and product manager to assist in validating new and existing hardware 
• Maintain the existing hardware inventory and assist with intake of new hardware products
• Process shipments and management of hardware to and from various employees across Toast.
• Organize and document tests to get concise information in a repeatable format.
• Create documents for standard operating procedures.
• Work with a variety of machinery and test & measurement equipment covering compression/tension, heat/humidity, electronic microscopes, ect. And maintain reliability and availability of all hardware
• Maintain, troubleshoot and repair equipment that includes POS and Payment Devices, as part of the Design Validation process. 
• Diagnosis and repair Mechanical Engineering failure or issues under Mechanical Engineers’ guidance. 

Do you have the right ingredients*? (Requirements)

• Associate or bachelor’s degree in a Tech related Major. Or 3+ years of equivalent experience in a HW, Mechanical Lab or Datacenter environment (working with computers, terminals, and other tech ). 
• Critical thinking skills and curiosity, especially for POS product design validation and Root cause analysis working collaboratively with Mechanical Engineering team(s). 
• Proficient knowledge of POS, payment devices, display hardware, embedded PCs. 
• Ability to coordinate multiple job effectives, and to handle detailed and broad range projects 
• Ability to meet deadlines and be detail oriented
• Attention to detail especially with documentation and testing.
• Great communication skills to work with Toasters with different levels of tech understanding.
• Familiarity with Google Workplace tools (Docs, Sheets, etc)  
• Ability to self-manage and prioritize tasks.

Nice to have:

• C/C++ programming skills for equipment firmware maintenance, or bug fixes.