Head of Customer ILT Product Catalog, Google Cloud

1 Month ago • 10 Years + • Business Development • $204,000 PA - $287,000 PA

Job Summary

Job Description

This role involves owning and driving the sales success of the Instructor-Led Training (ILT) catalog for Google Cloud Platform. Responsibilities include defining and executing the overall sales strategy for ILT offerings, ensuring market viability, and maximizing business growth. The Head of Customer ILT Product Catalog will shape the future of Google Cloud Customer learning, collaborating with cross-functional teams to bring compelling training to market. This requires strong sales acumen, a deep understanding of the customer learning journey, and the ability to develop and implement comprehensive business strategies aligned with market trends and customer needs. The role also encompasses crafting compelling training catalog positioning and messaging, creating business collateral, partnering with sales teams to drive targets, and fostering cross-functional alignment to continuously improve the Customer Training strategy. The individual will be accountable for the overall health, growth, and profitability of the Google Cloud ILT training catalog worldwide.
Must have:
  • 10+ years in customer enablement/sales enablement
  • Experience using data to drive program improvement
  • Cloud Platform ecosystem and training experience
  • Designing, developing, and scaling technical programs
  • Integrating learning initiatives into sales motions
Good to have:
  • MBA or Master's in CS
  • Experience with AI-driven learning solutions
  • Global experience in cloud computing training
  • Excellent communication and presentation skills
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in customer enablement, sales enablement, developer relations, learning and development, or Go-To-Market (GTM) strategy.
  • Experience in using data and metrics to measure program impact and drive continuous improvement.
  • Experience with the Cloud Platform ecosystem and in a role for training in driving customer adoption and success.
  • Experience designing, developing, and scaling technical programs, including certifications and workshops.
  • Experience integrating learning initiatives into sales motions, contributing to business growth through training adoption.

Preferred qualifications:

  • MBA or Master's degree in Computer Science or a related technical field.
  • Experience in cloud computing, with a strong inclination towards AI-driven learning solutions.
  • Experience driving usage, adoption, market momentum, and cross-functional leadership and collaboration.
  • Experience across global regions and cultures, with knowledge of training and enablement in cloud computing.
  • Ability to thrive in fluid environments, scaling new products, fueled by a genuine passion for technology.
  • Excellent investigative, communication, presentation, and people skills.

About the job

In this role, you will own and drive the sales success of the Instructor-Led Training (ILT) catalog for Google Cloud Platform. You will be responsible for defining and executing the overall sales strategy for ILT offerings, ensuring their market viability, and maximizing business growth. You will be a key leader in shaping the future of Google Cloud Customer learning, working with cross-functional teams to bring compelling, in-demand ILT training to market. You will need to go beyond traditional product management, which requires a strong sales acumen, deep understanding of the customer learning journey.

In addition, you will be the primary driver of ILT catalog positioning, messaging, and sales enablement, ensuring that the field teams are equipped to achieve business targets. You will also advocate for the customer, ensuring ILT catalog consistently meets and exceeds their evolving needs. Ultimately, you will be accountable for the overall health, growth, and profitability of the Google Cloud ILT training catalog worldwide.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $204,000-$287,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Develop and implement comprehensive business strategies for Customer Instructor Led Training (ILT), aligning with market trends, product roadmaps, and customer needs, including identifying and mapping organizational customer learning journeys.
  • Define and achieve ILT catalog objectives, ensure alignment with customer demand and scalability, while collaborating with cross-functional teams to maintain market viability.
  • Craft compelling training catalog positioning and messaging that resonates with target customer audiences, and ensure consistency across all catalog launches.
  • Create business collateral and tools, and partner with Cloud Learning Leads (CLLs) and Field Sales Representatives (FSRs) to drive sales targets, and provide feedback to improve business processes.
  • Foster cross-functional alignment, gather and provide field feedback to internal teams, and drive continuous improvement of the Customer Training strategy.

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