Head of CXO (Chief Experience Officer) Office (all genders)

You as part of tonies:

As part of the new CXO organization, you will help drive transformation unifying the product, content and marketing teams through new ways of working and establishing clear processes that enable tonies strategic goals. You will work closely with the team leaders as well as collaborate with the Chief of Staff and Head of CFO to align efforts and maximize impact.

Your tasks and responsibilities will include:

• Lead CXO strategic planning process for the team and help organize, track, and evaluate the impact of our strategies and initiatives over time. This includes driving the 24-month rhythm of business to manage capacity and ensure quality outputs across product, content and marketing workstreams.
• Own CXO annual goal planning, as well as monthly reviews and quarterly progress reports to the leadership team. You will be responsible for ensuring key performance indicators are accurately measured and communicated.
• Identify areas of strategic importance and engage the right people and curate the right data to focus executive time and attention on rapid resolution of thorny strategic problems.
• Lead projects that align to specific business challenges. This role is expected to frequently stand up new projects, own initiatives end-to-end in the short term, and then effectively hand off projects to other teams in the longer term as resources are aligned.
• Architect and lead CXO team comms to ensure frequent, consistent communications about progress, highlighting wins and opportunities.

What we are looking for:

• 12+ years of experience working in high growth, omnichannel consumer brands with matrixed organizations
• Experience solving complex problems and demonstrating solid business judgement
• Experience in project management, implementing process improvements, prioritization, and multitasking capabilities
• Strong analytical capabilities to drive data driven recommendations and clear hypotheses
• Ability to work with senior leadership, identify urgent issues, and concisely communicate to decision makers
• Great written and verbal communication and people skills
• Demonstrated track record in navigating through ambiguity, managing multiple cross-functional projects in a matrixed environment
• Fluent German and English skills
• Willingness to attend calls and meetings in the late afternoon to collaborate with US-based colleagues

Why tonies?

• Global Teamwork: We collaborate across departmental and country borders on our vision to bring the Toniebox into every child's room in the world.
• Come as you are: This applies not only to the dress code but also to everything else. Because only where you truly feel comfortable can you give your best.
• Mobility: Choose the option that suits you best - a Deutschlandticket (public transport ticket) for unlimited mobility, a monthly contribution for an office parking space, a leasing bicycle, or a remote work subsidy.
• Enhanced Security: Benefit from subsidies for company pension plans, occupational pension schemes, and occupational disability insurance.
• Rest & Time Off: Enjoy 30 days of paid annual leave as well as three additional days off such as Rosenmontag, Christmas Eve, and New Year's Eve. After one year of employment, you can also use up to 10 "toniecation days" (unpaid leave days).
• Flexible Working: Equipped with individual equipment, you can work remotely for up to 5 days in consultation with your team - depending on your area of responsibility. And if you're up for a workation, you can work from abroad for up to 4 weeks per year with us.
• Continuous Learning: Benefit from our internal and external training opportunities as well as an individual learning budget to continuously expand your knowledge.
• Language Learning & Relaxation: Improve your communication skills with the language learning app Babbel and find relaxation through our access to the meditation app Calm.
• Discounts: Benefit from attractive discounts on our entire range of tonies products.

Good to know:

As part of our principles, we are committed to supporting inclusion and diversity at tonies®. We actively celebrate our colleagues’ different abilities, ethnicities, faith and gender. Everyone is welcome and supported in their development at all stages in their journey with us. 

We look forward to hearing from you!

Esther Sommerfeld
Talent Acquisition Lead

About us

tonies® is the world’s largest interactive audio platform for children with more than 7.3 million Tonieboxes and 90 million Tonies sold. The intuitive and award-winning audio system has changed the way young children play and learn independently with its child-safe, wireless, and screen-free approach. Tonieboxes have been activated in over 100 countries, the content portfolio includes more than 1,100 Tonies figurines in several languages.