Head of Range Operations

3 Weeks ago • 3-5 Years • Operations

Job Summary

Job Description

The Head of Range Operations will lead and manage the Americas Operations team responsible for installing Trackman Range technology across golf facilities. Key responsibilities include overseeing project managers, operations coordinators, and installation specialists; effectively planning and coordinating installation schedules; ensuring high-quality installations meeting Trackman's standards; managing third-party contractors; collaborating with other departments; exercising cost leadership; and reporting monthly performance metrics. The role requires 3-5 years of management experience in construction, technical installations, or IT, a related degree, strong leadership skills, and excellent communication and stakeholder management abilities. Experience in radar technology or the golf industry is a plus.
Must have:
  • 3-5 years management experience
  • Construction, technical installation, or IT background
  • Degree in relevant field
  • Strong leadership & process improvement skills
  • Excellent communication & stakeholder management
Good to have:
  • Radar technology experience
  • Networking experience
  • Golf industry experience

Job Details

Job description

Are you passionate about golf and technology, and looking for an opportunity to help create a better game for millions of golfers, business owners and golf courses all over North America?

We are currently looking to hire a senior business professional as Head of Operations for Trackman Range in the Americas. The role will oversee a dynamic team responsible for installing Trackman Range technology across golf facilities throughout the Americas, with focus on delivering high quality Trackman range installations at the agreed time, quality and price for our customers.

Leadership of the team will be a key aspect of your role; Focus on process excellence while serving the team by managing workload and ensuring a motivating working environment which promotes both empowerment and individual accountability.

The role will report into the Global SVP of Operations and be part of the Operations Leadership Team.

Key responsibilities;

  • Lead and manage the Americas Operations team, including:

    • Project Managers

    • Operations Coordinators

    • Installation Managers

    • Installation Specialists

  • Effectively plan and coordinate Trackman installation schedule (permanent and temporary) across the Americas.

  • Ensure timely and high-quality installations that meet Trackman's standards for performance and customer satisfaction (NPS).

  • Manage use of third party contractors, including quality assurance, training and cost leadership.

  • Collaborate with R&D, Commercial and Customer Service departments to ensure product stability and maximize product uptime, including planning and execution of onsite maintenance work when required.

  • Exercise cost leadership to ensure scalable and profitable growth and continuous improvements on how we run operations.

  • Monitor and report monthly metrics and performance for key internal stakeholders.

Job requirements

  • 3–5 years of management experience in construction, technical installations, or IT.

  • Degree in Construction Management, Engineering, or a related technical field.

  • Strong leadership skills with experience in scaling teams and improving processes.

  • Excellent communication, organization, and stakeholder management abilities.

  • Experience in radar technology, networking, or the golf industry is a plus, but not required.

  • Willingness to travel across the Americas as needed.

Join the home of a powerful sports brand and a one-of-a-kind technology

Our proprietary technology is based on expert knowledge about radar, computer vision, data, and software engineering. Our solutions are developed by specialists who endlessly explore and challenge new technical boundaries. Trackman’s blend of cutting-edge technology, sports, and continued growth make our company an outstanding place to work. Our work culture is entrepreneurial, ambitious, and rewarding as you get to collaborate with inspiring colleagues and interact with the leaders of golf, baseball, and football. Based on a unique brand reputation, we are proud of working in close partnership with the top athletes, organizations, and teams that rely on our technology to stay ahead of the race.

We are a Danish company founded, owned, and managed since 2003 by three entrepreneurs with a strong passion for sports. Today, we have a global footprint with our headquarter located in Denmark (Hørsholm) and offices in New York, Phoenix, Poland, Seoul and Tokyo.  We employ approximately 800 people worldwide, half of which work in Denmark, where all hardware and most software products are developed, tested, and manufactured.

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About The Company

Since 2003, TrackMan has been on the forefront of providing reliable performance data solutions and industry-leading innovation to customers all over the world. Our products are used by professional and amateur athletes in a broad spectrum of sports, ranging from the popular segments of golf, baseball, and tennis, to more unique disciplines like the Olympic Game's hammer throw and shot put. TrackMan’s proprietary, radar-based technology drives the next generation of performance analysis and statistics. Not only does the TrackMan provide a seamless user experience across multiple devices, but TrackMan’s data is also instantly displayed for analysis or entertainment purposes. Being it for gaming or performance purposes, any player now has the possibility to unleash his/her full potential through our technology.


Golf

TrackMan is the choice of the golf industry's top players, coaches, club fitters, and equipment manufacturers. TrackMan is also used by the world's largest broadcast companies from the Golf Channel to BBC, and CNN World. With a more interactive experience for viewers and players, TrackMan improves all levels of play, from the pros to the weekend golfer.


Baseball

We work with the best in baseball, including every MLB team, many of the top Japanese and Korean professional teams, dozens of the best NCAA teams, and all of the leading US amateur baseball organizations. Now, players at all levels can measure, evaluate, and interact like the pros.


Careers

We know that great people make great products. At TrackMan, we believe that diversity in perspective and background are the key to spark innovation. With a focus on the customer’s experience, integrity in our daily work, and collaboration with our team we create an atmosphere that’s fun and exciting to work in. That’s why we try to hire people based on those values, and that's also why our organization represents people from many different continents, making TrackMan a global and diversified company.

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