Help Desk IT Technician
About the job
In this role you will
- Receives service requests from internal clients and establishes priorities for action depending of the emergency level, establish the diagnosis or nature of the breach, adjusts and repairs and documents actions taken;
- Installation, management and maintenance of workstations for Windows 10, 11, OSX;
- Game console management and associated peripherals related to the development;
- IT/Operation, inventory tracking and management;
- Provides preventive and corrective maintenance of workstation and software programs;
- Spend a small percentage of their time on operation/office related tasks.
- Ensures that global IT Security Policies are followed & maintained.
What we're looking for
- College Diploma in Computer technology or equivalent;
- A minimum of 3 to 5 years of experience in IT support;
- Understanding of networks using TCP / IP;
- Bilingual English / Dutch, spoken and written;
- Proven abilities in solving problems and work under pressure;
- Strongly customer-oriented skills, strives in providing excellent customer service and meet their needs in a timely manner;
- Good communication skills, autonomous and dynamic;
- Interest in teamwork and in the success of the company;
- Occasionally available to work outside regular business hours (emergency and maintenance work).
About The Company
Behaviour Interactive is the largest Canadian gaming studio, with more than 1,300 employees worldwide. Behaviour is best known for its flagship franchise, the multiplayer survival horror game Dead by Daylight™, which has entertained over 50 million players across multiple platforms. The studio is currently expanding its portfolio of original IP with multiple projects, including the highly anticipated base building and raiding title Meet Your Maker™. Behaviour has also established itself as one of the world’s foremost providers of external development services. The company has partnered with many of the gaming industry’s leaders, including Microsoft, Sony, EA, Warner, Netflix, and Take-Two, among many others. Over 30 years, Behaviour has developed an unparalleled, award-winning culture. The company was named one of the Best Places To Work in Canada by GamesIndustry.biz, and has been recognized with Deloitte Canada’s Enterprise Fast 15 and Best Managed Company awards. Headquartered in Montreal, Behaviour has expanded its global presence with studios in Toronto (Behaviour Toronto), Seattle (Midwinter Entertainment), and the United Kingdom (Behaviour UK – North and Behaviour UK – South) and in Rotterdam (Behaviour Rotterdam). For more information, visit www.bhvr.com.
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