Help Desk Support - Sr Engineer II

What You'll Do

• Minimum 5 years’ experience with Vulnerability assessment, Patch Management, Intune, SCCM and WSUS in a multi-site, enterprise environment.
• Provide advanced technical support and administration of the core infrastructure systems – Vulnerability Assessment, Patch Management for Server and Clients, SCCM and Intune, Windows Server, Windows 11, Autopatch, Defender, Active Directory, DNS, DHCP, and basic knowledge of VMWare/Windows virtualization technologies.

• Provide input and help to implement/enforce security policies. Ensures virus management and security systems are updated and operating properly.

• Resolve issues in a timely manner and enters resolution into the Service Centre tracking system as needed.

• Work closely with the IT Engineering Manager, System Engineers and Regional Service Delivery Manager to ensure exceptional customer service for all support needs.

What We're Looking For

Bachelor’s degree in BE. B.Tech.

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V

• World Leader in Gaming Entertainment

• Robust benefits package

• Global career opportunities

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

Travel Expectations