HR Business Partner

5 Months ago • 3-6 Years • Human Resource

Job Summary

Job Description

The HR Business Partner will develop and execute HR strategies for PhonePe's Retail organization. Key responsibilities include talent acquisition and onboarding, overseeing performance management, facilitating talent development initiatives (succession planning, performance improvement plans), conducting assessments, driving employee surveys, and providing coaching to managers. The role requires strong business acumen, HR expertise, and the ability to partner effectively with regional sales leaders to achieve business objectives. This involves addressing employee queries, managing third-party payroll, and ensuring adherence to HR policies. Regular interaction with employees across various locations is crucial.
Must have:
  • Talent acquisition & onboarding
  • Performance management & goal setting
  • Succession planning & talent development
  • Employee surveys & feedback analysis
  • Business partnering & HR solutions
  • Attrition analysis & corrective actions
  • MBA-HR from Tier 1 institute
Good to have:
  • Start-up experience
  • Strong business acumen
Perks:
  • Medical Insurance
  • Critical Illness Insurance
  • Accidental Insurance
  • Life Insurance
  • Employee Assistance Program
  • Onsite Medical Center
  • Maternity Benefit
  • Paternity Benefit
  • Adoption Assistance
  • Day-care Support
  • Relocation benefits
  • Higher Education Assistance
  • Car Lease

Job Details

About PhonePe Group: 

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right  environment for you is just one of the things we do. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a  big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

About: Phonepe is the leader in the UPI based payments in India with a market share of more than 40%. Our goal is to make payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer centricity. PhonePe went live in 2016 and crossed 5 bn transactions on its platform in 2019. In 2020, PhonePe forayed into diverse areas with the launch of insurance and super funds. Today we have a customer base of 300+ mm users and 16 mm merchants live on our platform.

Job Objective: We are looking for HRBP for the Retail organization. The role will develop and execute on the HR strategy for the business by partnering closely with the leadership team in the region.

Responsibilities:  

Talent Acquisition & Onboarding:

  • Identify workforce requirements (including third party contractors) through liaison with regional sales managers and ensure that requirements are in sync with annual operating plan and organization's operating structure from a perspective of layers, spans, etc.
  • Work with talent acquisition partner to identify different available avenues for sourcing of right talent
  • Review profiles, interview candidates and roll out offers with talent acquisition and business leader to ensure adherence to budgets and to attract right talent in the organization

Talent Management:

  • Oversee the performance management process including goal setting, regular touch bases and final evaluation as per the decided timelines, for the assigned region
  • Enable the talent process by holistic review of talent in the team for creating a strong succession planning bench
  • Facilitate discussions of low performers with their managers and ensure creation of performance improvement plan; Track achievement and take appropriate action in case of no visible increase in performance level
  • Design and conduct assessment centers for critical transitions
  • Drive organization health & manager connect surveys, as and when conducted, and ensure maximum coverage for the assigned region
  • Analyze survey results for the functions / businesses handled, identify concern areas, liaise with business heads and draft action plans to mitigate the concerns
  •  Expected to provide coaching on managerial and people development to regional managers

Business Partnering:

  • Partner with regional sales managers to deliver on business targets (revenue, growth, etc.) by providing HR solutions
  • Expected to proactively identify opportunities for increased efficiency and effectiveness
  • Maintain strong individual connect and regular touch points with all employees from the assigned business groups
  • Solve for front-line attrition by doing attrition analysis and taking corrective action
  • Regular visit to sales offices in the regions and interact with the employees.
  • Attend sales review meetings and market visits
  • Own and interpret HR policy for the organization and resolve issues quickly and effectively. Address all employee queries and provide help/ support within decided timelines
  • Oversee the process of payroll for third party employees and ensure timely disbursement of salary to the off-roll employees through vendor

Capabilities & Requirements: 

  • MBA - HR from Tier 1 campus with proven working experience of 3-6 years in business partnering
  • Exposure to start up environment is an added advantage.
  • Strong business acumen & understanding of the business
  • Understanding of HR concepts and evolving HR practices
  • Drive for result, able to demonstrate/quantify success relative to established targets and metrics
  • Strong bias for action, problem solving and ownership

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

  • Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
  • Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
  • Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
  • Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
  • Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
  • Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

Life at PhonePe

PhonePe in the news

Similar Jobs

Netflix - Talent Intelligence Partner

Netflix

Los Angeles, California, United States (Hybrid)
4 Months ago
FRVR - Senior People Operations Manager

FRVR

Lisbon, Lisbon, Portugal (On-Site)
2 Months ago
WebMD - HR Business Partner

WebMD

Newark, New Jersey, United States (On-Site)
6 Months ago
Tesla - HR Partner

Tesla

Zug, Zug, Switzerland (On-Site)
2 Months ago
Salesforce - Lead Employee Success People Consultant

Salesforce

Colombia (Remote)
1 Month ago
BULKHEAD - Talent Acquisition Manager

BULKHEAD

Derby, England, United Kingdom (On-Site)
1 Month ago
Playrix - Senior Researcher

Playrix

Georgia (Remote)
6 Months ago
Easygo - HR Business Partner

Easygo

Melbourne, Victoria, Australia (On-Site)
2 Months ago
Ajmera Infotech - HR Manager

Ajmera Infotech

Hyderabad, Telangana, India (On-Site)
7 Months ago
PAPAYA - R&D Site Manager

PAPAYA

Warsaw, Masovian Voivodeship, Poland (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Tencent - HR Manager

Tencent

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
9 Months ago
Nielsen Holdings - Enterprise HR Business Partner

Nielsen Holdings

Amsterdam, North Holland, Netherlands (Hybrid)
4 Months ago
Sporty Group - Global HR Director

Sporty Group

(Remote)
5 Months ago
Tesla - HR Partner

Tesla

North Brabant, Netherlands (On-Site)
2 Months ago
Ajmera Infotech - HR Manager

Ajmera Infotech

Hyderabad, Telangana, India (On-Site)
7 Months ago
Ajmera Infotech - HR Manager

Ajmera Infotech

Bengaluru, Karnataka, India (On-Site)
7 Months ago
Mega Zebra - Human Resource Manager (m/f/d)

Mega Zebra

Montreal, Quebec, Canada (Hybrid)
8 Months ago
Tesla - HR Partner

Tesla

Antwerp, Flanders, Belgium (On-Site)
2 Months ago
The Walt Disney Company - Human Resources Business Partner

The Walt Disney Company

Richmond, Victoria, Australia (On-Site)
3 Months ago
Salesforce - Lead Employee Success People Consultant

Salesforce

Colombia (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Bengaluru, Karnataka, India

Luxoft - Murex Datamart Reporting Consultant

Luxoft

Bengaluru, Karnataka, India (On-Site)
4 Months ago
CloudHire - Software Engineer, Backend

CloudHire

India (Remote)
6 Months ago
PwC - IN-Associate_SAP ARIBA_ Enterprise APP SAP _  Advisory_Pune

PwC

Pune, Maharashtra, India (On-Site)
4 Months ago
Nagarro - Senior Staff Consultant ,SAP Basis

Nagarro

India (Remote)
6 Months ago
Nagarro - Staff Engineer, QA Automation

Nagarro

Noida, Uttar Pradesh, India (On-Site)
6 Months ago
Paytm - Growth Management - Assistant Manager - First Games

Paytm

Bengaluru, Karnataka, India (On-Site)
6 Months ago
ION - SOC Manager

ION

Noida, Uttar Pradesh, India (On-Site)
6 Months ago
bosh group india - Enterprise Architect - eCommerce

bosh group india

Bengaluru, Karnataka, India (On-Site)
4 Months ago
LSEG (London Stock Exchange Group) - Technical Design Authority

LSEG (London Stock Exchange Group)

Bengaluru, Karnataka, India (Hybrid)
7 Months ago
GoTo Group - Compensation & Benefits Partner

GoTo Group

Bengaluru, Karnataka, India (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Human Resource Jobs

Tencent - Global Talent Sourcing Intern

Tencent

(On-Site)
5 Months ago
SLB - Early Careers - Human Resources

SLB

Magrahat-II, West Bengal, India (On-Site)
5 Months ago
NVIDIA - M&A and Integration Lead

NVIDIA

Santa Clara, California, United States (On-Site)
1 Month ago
Scorewarrior - Recruitment Team Lead

Scorewarrior

Limassol, Limassol, Cyprus (On-Site)
11 Months ago
Playrix - Senior Researcher

Playrix

Serbia (Remote)
6 Months ago
Playrix - Senior Recruiter

Playrix

Ukraine (Remote)
6 Months ago
CloudHire - Junior Recruiter

CloudHire

Delhi, India (Remote)
4 Months ago
ByteDance - HR Shared Services Center Senior Specialist - HR Operations

ByteDance

New York, New York, United States (On-Site)
2 Months ago
Canva - Head of HR Business Partnering

Canva

Sydney, New South Wales, Australia (Hybrid)
5 Months ago
Varonis  - Talent Sourcer

Varonis

Herzliya, Tel Aviv District, Israel (Hybrid)
5 Months ago

Get notifed when new similar jobs are uploaded

About The Company

PhonePe was founded in December 2015 and has emerged as India’s largest payments app, enabling digital inclusion for consumers and merchants alike. With 48 crore (480 Million) registered users, one in four Indians are now on PhonePe. The company has also successfully digitized 3.6 crore (36 Million) offline merchants spread across Tier 2,3,4 and beyond, covering 99% of the postal codes across India. PhonePe is also the leader in Bharat Bill Pay System (BBPS), processing over 45% of the transactions on the BBPS platform. PhonePe forayed into financial services in 2017, providing users with safe and convenient investing options on its platform. Since then, the company has introduced several Mutual Funds and Insurance products that offer every Indian an equal opportunity to unlock the flow of money and access to services. PhonePe was recently recognized as the Most Trusted Brand for Digital Payments as per the Brand Trust Report 2023 by Trust Research Advisory (TRA).



Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

View All Jobs

Get notified when new jobs are added by Phonepe

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug