Human Resources Services Specialist

3 Months ago • 2 Years + • Manufacturing

Job Summary

Job Description

The Human Resources Services Specialist at Intel Dalian DMTM resolves internal customer queries regarding benefits and internal programs. They gather feedback, research guidelines, and respond to inquiries promptly. For complex queries, collaboration across functions may be needed. The role involves providing coaching and dispute resolution regarding company policies. Responsibilities also include updating employee data in HR systems (new hires, moves, leaves, terminations), maintaining employee profiles, assisting with filing, passport/visa applications, administrative support, and surveys. The position is part of the transition of Intel's NAND business to SK Hynix.
Must have:
  • Resolve employee benefit and program inquiries
  • Update employee data in HR systems
  • Excellent communication and teamwork skills
  • Proficient in English and Mandarin
Perks:
  • Competitive pay
  • Stock
  • Bonuses
  • Health benefits
  • Retirement plan
  • Vacation

Job Details

Job Description

Intel Dalian Memory Technology and Manufacturing (DMTM) is high-volume manufacturing memory fab in Intel China working on leading edge 3D NAND product. Intel and SK Hynix have an agreement for SK Hynix to acquire Intel's NAND memory and storage business. and Intel will continue to manufacture NAND wafers at the Dalian memory manufacturing until the final closing expected to occur in March 2025. Intel DMTM will continue to build on the success of our NAND technology at a greater scale, play a larger role in supporting our customers.Responsibility:Responsible for the resolution of internal customer queries regarding benefits and other internal programs. Gathers and clarifies feedback and other information from internal customers through various methods, research relevant guidelines, and respond to inquiresinquiries promptly. In dealing with more complex queries, may be involved with other customers within or across different functions. Provides coaching, influencing, and dispute resolution strategies to managers and other customers regarding company or benefits policies.Responsible for updating new hire data, move data, leave data and term data in HR systems. Also responsible for updating employee data and personal profile maintenance. Duties may include filing and file transfer, passport/Visa application assistance, administrative support and survey assistance.

This position is associated with the sale of Intel's NAND memory and storage business to SK. This transaction will enhance the resources and potential of the business' storage, and you will be joining a world-class team that will transition to lead the SSD business at SK group. We will keep you informed updates and steps related to this transaction.

Qualifications

1. You should possess a minimum of diploma above degree in HR, Business Management, Finance, Operations, or a related field with 2 years + relevant working experience 2. Good communication skill and teamwork spirit; able to listen and articulate logically and clearly. 3. Good internal customer service mind with good English ability, mandarin as a must. 4. Able to deliver the planned task based on documented business process and meet time and quality requirement both independently and in a team environment. 5. Fast learning ability to understand new HR system or business processes

Inside this Business Group

Employees in Intel's NAND Product Group deliver solutions that are transforming computing across all segments from data centers to Ultrabooks. They invent, develop, bring to market and support customers with leading-edge NAND flash memory and system level solutions such as solid state drives (SSDs). SSDs are accelerating performance for gaming enthusiasts, reducing total cost of ownership for IT managers of data centers and improving security and reliability for businesses. This dynamic group is strategically positioned to become the leading Non-Volatile Memory solution supplier for the compute segment and is a key to expanding markets and continuing the growth for Intel.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits

Working Model

This role will require an on-site presence.* Job posting details (such as work model, location or time type) are subject to change...

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About The Company

Intel’s mission is to shape the future of technology to help create a better future for the entire world. By pushing forward in fields like AI, analytics and cloud-to-edge technology, Intel’s work is at the heart of countless innovations. From major breakthroughs like self-driving cars and rebuilding the coral reefs, to things that make everyday life better like blockbuster effects and improved shopping experiences — they’re all powered by Intel technology. With a career at Intel, you have the opportunity to help make the future more wonderful for everyone.

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