IN-Senior Manager_ Change Management _Advisory Corporate _Advisory _Bangalore

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Manager

Job Description & Summary

A career in our People Strategy practice, within People and Organisation services, will provide you with the opportunity to help our clients reset their talent strategies and deliver extraordinary business results through their people. We focus on evaluating and managing their unique challenges so our clients can maximise their return on the overall investment in human capital. You’ll gain a tremendous depth of expertise in all aspects of human capital, including creating sustainable value through people culture and change, designing compensation and retirement strategies, and improving human capital operations.

Our team helps organisations realise their business strategy and objectives through their people. As part of the team, you’ll help our clients diagnose their current organisational landscape and people strategy, map a workforce lifecycle and build an engagement story to bring the strategy to life, and implement the supporting infrastructure to ensure that our clients’ business strategy remains aligned and the organisation is engaged with the people strategy.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

• The Senior Change Management Lead will:
• Apply a structured methodology and lead change management activities
  Leverage a change management methodology, process, and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Create, manage, and direct the activities of an integrated CM project team, including business partners and project PMO.
• Direct communication efforts and interventions
  Work with change consultants and communication specialists to enable the design, development, delivery and management of key communications.
• Engage with key client stakeholders ensuring their active support and involvement throughout the transformation process.
• Conduct  stakeholder analysis to understand concerns, expectations, and influence levels.
• Assess the change impact
  Conduct impact analyses, assess change readiness, and identify key stakeholders.
• Establish change readiness metrics, defining KPIs to measure individual and team preparedness for change adoption.
• Act as a trusted advisor to project teams to recommend change resource needs and support scope​.
• Identify change management and project issues as they arise; prepare recommendations to address the issue in a timely manner and implement as appropriate​
• Support training efforts
  Provide input to design the training strategy and approach tailored to a project and stakeholder needs,
• Conduct a training needs analysis
• Document requirements, and lead the design and delivery of training programs.
• Monitor and evaluate the effectiveness of change management efforts
• Collaborate and align with cross functional teams to ensure integration of change management activities with other business activities

Lead and guide a team of change consultants and specialists

Responsibilities:

• Complete change management assessments
• Identify, analyze and prepare risk mitigation tactics.
• Identify and manage anticipated and persistent resistance.
• Consult and coach project teams.
• Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan
• Create actionable deliverables for any required "Extend" plans, such as the Resistance Management Plan
• Support and engage senior leaders.
• Coach people managers and supervisors.
• Support organizational design and definition of roles and responsibilities.
• Coordinate efforts with other specialists.
• Evaluate and ensure user readiness.
• Track and report issues.
• Support change management at the organizational level.
• Manage the change portfolio.
• Stay updated on industry best practices and emerging trends in change management and help update the company’s change management framework.

Mandatory skill sets:

Change Management

Preferred skill sets:

Consulting

Years of experience required:

9+ Years

Education qualification:

MBA from a top tier institute; Any certification on any of the above areas would be preferred

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Master of Business Administration

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Change Management

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date